Your service department can be much quicker. Both times we have used your service department. It took more than twice a time estimated. One time it took over four hours.
5/7/2026
Christopher M. VERIFIED CUSTOMER
Wonderful service.
5/7/2026
Quentin V. VERIFIED CUSTOMER
Smooth process the repairs were completed quickly. He explained the issues.
5/6/2026
Eric S. VERIFIED CUSTOMER
She’s very friendly, very reliable and very accommodating with a big smile.
Vy makes it so fast and efficient.
Thank you Vy!
5/6/2026
Jon D. VERIFIED CUSTOMER
Vy was extremely helpful, I brought my vehicle in and was not happy with the result of the first round of work, but she helped make it right and was extremely professional about it. I am now very happy with the result and thank Vy and the service team for that!
5/6/2026
David M. VERIFIED CUSTOMER
Robert(Rob) assisted me with my problem from beginning to end. Very professional. Great job
5/6/2026
Kay K. VERIFIED CUSTOMER
Robert and Billie were both good to work with. Last time I was in for service I had Vy and I was not happy with her. She didn't seem to know what she was talking about.
5/5/2026
Howard M. VERIFIED CUSTOMER
We truly appreciate the continued outstanding support and service from the Eirik and the entire team at Lexus of Colorado Springs.
5/5/2026
Dale G. VERIFIED CUSTOMER
Vy has been great. She is very good at her job. I enjoy working with her.
5/5/2026
Robert W. VERIFIED CUSTOMER
Everything was handled totally professionally. Having service done at Lexus is this close to a pleasure as you can get.
5/2/2026
Javier P. VERIFIED CUSTOMER
Roberto was great! Very courteous and genuinely cared about making sure my concerns were addressed. Thanks, Roberto!!!
5/2/2026
Michael T. VERIFIED CUSTOMER
Nothing special or crazy to report. Overall we thought the service, people and facility was fine.
5/2/2026
Juanita H. VERIFIED CUSTOMER
It took a little bit to figure out what was wrong with my car, the squeaky noise was very hard to detect, but the persistence of the team paid off and they were able to diagnose my car successfully and remedy the problem to my satisfaction. I am very happy that my car is fixed and they got to the bottom of it.
5/2/2026
Thea W. VERIFIED CUSTOMER
My experience with Roberto, other Lexus personnel, and Lexus overall, could not have been better! Professional, efficient, respectful and friendly! Roberto gave great reminders and directions. I loved the car drop off, loaner pick up, and car return process! I'm in my sixties and first time using your Lexus Service Dept. Honestly, best car repair service experience I've ever had! Absolutely Top Notch all around!
5/1/2026
Bev K. VERIFIED CUSTOMER
Friendly, courteous service!
5/1/2026
Ted B. VERIFIED CUSTOMER
Great job guys. I love how you keep my vehicle running pleasure doing business with you… Ted B
5/1/2026
John S. VERIFIED CUSTOMER
From the sales people to the service people, we’ve found Lexus to be a place that does an excellent job with customer service from the showroom to the service desk. My wife and I look forward to working with them in the future as well.
5/1/2026
Kathleen N. VERIFIED CUSTOMER
Excellent & thorough service as always at Lexus dealership…
5/1/2026
Steven R. VERIFIED CUSTOMER
Rob was very helpful the whole time. Very nice and communicated well. Thanks again lexus is great
5/1/2026
Kimberly S. VERIFIED CUSTOMER
Roberto was outstanding. He provided excellent customer service!!