Robert was great. The appointment we had apparently was not scheduled in the system but Robert was able to get the vehicle squeezed into the schedule and I was on my way with not much of a wait. He’s professional and provided good service. He owned the issue and fixed it. Will come back for future service needs.
5/24/2026
Jennifer M. VERIFIED CUSTOMER
Kind,patient and helpful.
5/23/2026
Robert S. VERIFIED CUSTOMER
Exceptional, took the time to explain everything clearly, kept me updated, and made sure I felt completely taken care of. Thank you ????
5/23/2026
John Z. VERIFIED CUSTOMER
Excellent Service from Lexus.
5/23/2026
Frank B. VERIFIED CUSTOMER
Billy was very helpful and communication was excellent. Great service experience.
5/23/2026
Ernesto D. VERIFIED CUSTOMER
Your service department fixed a problem that two other dealers could not fix. Your tech on a visual inspection found the problem. This is the third time your department has fixed a problem that two other dealers could not. Thank you for taking care of the GX.
5/23/2026
Sarah N. VERIFIED CUSTOMER
I asked to have an oil change added to my 5000 mile service even though the manufacturer recommends every 10,000 miles. The oil change wasn’t completed which means I now need my husband to do it.
5/23/2026
Tibbie S. VERIFIED CUSTOMER
Excellent service!
5/23/2026
Connie K. VERIFIED CUSTOMER
Roberto explained everything. I was completely satisfied with my interactions with him. Great job. Thanks. John
5/22/2026
Barbara M. VERIFIED CUSTOMER
Great service! Explained everything and looked at my car! Very helpful!
Barbara M
5/22/2026
Adam M. VERIFIED CUSTOMER
Eirik and Howard, along with the intake technician, were extremely helpful and professional. They helped get my vehicle repaired even though I showed up short notice with a tight timeline. I truly appreciate the service provided and tact and talent of the staff.
5/22/2026
Francis C. VERIFIED CUSTOMER
Worst experience with Lexus of Colorado Springs ever
5/22/2026
Analeigh R. VERIFIED CUSTOMER
Staff are so nice!
5/22/2026
Ariel S. VERIFIED CUSTOMER
Everything is amazing at your dealership starting with your employees. Half the reason I have a Lexus is because of how much I can trust your service department
5/22/2026
Terrence S. VERIFIED CUSTOMER
The car looks great—a wonderful job. I had some medium-level body shop repairs and the results are spectacular. The service was great and Vy was extremely responsive and helpful. I had an unexpected added work item that Vy handled immediately and resolved the problem.
5/22/2026
Judith M. VERIFIED CUSTOMER
He was knowledgeable, friendly, listened to me, was helpful, and kept in communication with me. I trusted him to take care of my car.
5/21/2026
Harold H. VERIFIED CUSTOMER
Quick service and all questions answered.
5/21/2026
Michael A. VERIFIED CUSTOMER
Just need a little more communication on status
5/21/2026
Nephew Lewis. VERIFIED CUSTOMER
Jay was great
5/21/2026
Michael S. VERIFIED CUSTOMER
I appreciate the professionalism from the customer service staff and the service staff. You guys are running a first class operation and I’m looking forward to continuing to bring my Lexus there.