Yes, Roberto was very helpful. Work was done, loaner provided. Thanks
6/4/2026
Patrick H. VERIFIED CUSTOMER
All great. Good communication
6/4/2026
Karen E. VERIFIED CUSTOMER
I understand that they were short staffed! I waited for my car for over an hour as it sat in the same spot! He handed me the key and I walked over and cleaned the plastic and paper out of my car! After waiting over an hour! I would have at least expected it to be washed!
6/3/2026
Jimmie D. VERIFIED CUSTOMER
My history could not be found even though I purchased my vehicle there. I was told my vehicle was a v8 even though it’s a v6. I couldn’t get an answer from the assistant why the service was recommended (time or mileage). I had to get a manager for clarification of what and when additional service was needed. I checked with another company and they quoted me roughly 1/2 the price of all four services needed. I’m very disappointed in my local Lexus dealer.
6/3/2026
Jack D. VERIFIED CUSTOMER
It was very hard to understand Billy today with a mask on. Since he was sick, I appreciate he had the mask, but I still had to ask him “what?” or “pardon me?” several times. He needs to speak up quite a bit when he has a mask on.
6/2/2026
Greg P. VERIFIED CUSTOMER
First visit to the dealership. Very happy with the service received from Jay and the mechanical staff.
Thank you very much.
6/2/2026
Renee S. VERIFIED CUSTOMER
Vi was great, but the time estimate was way off. I dropped it at 9:30. It was supposed to be ready at 12:30, but it wasn’t ready until after 2:30. Fortunately I had a loaner, but would have appreciated a more accurate estimate or more text updates. I do like the dealership and service dept.
6/2/2026
Steven B. VERIFIED CUSTOMER
Great service
6/1/2026
Katie H. VERIFIED CUSTOMER
Vy and Eirik were great. Love this dealership and the people I interacted with.
6/1/2026
William S. VERIFIED CUSTOMER
Billy is always super polite and professional. He made sure I was finished on time since I had another appointment which I really appreciate. Thank you sir.
5/31/2026
Michael P. VERIFIED CUSTOMER
Excellent service, good communication no complaints.
5/30/2026
Cheryl B. VERIFIED CUSTOMER
Very timely and pleasant to work with
5/30/2026
Sarah O. VERIFIED CUSTOMER
Roberto **** is very professional and know the Lexus GX 550 very well
5/30/2026
James H. VERIFIED CUSTOMER
Roberto and Billy were great—fantastic all around service!!
5/30/2026
Sarah J. VERIFIED CUSTOMER
My first time in with the new car. Friendly staff and helpful.
5/30/2026
Barbara R. VERIFIED CUSTOMER
Billy Bailey is one of the reasons that I’ll purchase another Lexus in the future!
5/30/2026
Michael A. VERIFIED CUSTOMER
Jay is professional and friendly.
5/29/2026
John R. VERIFIED CUSTOMER
One suggestion - when a customer doesn't respond to your texts, maybe call them. I never received the texts and had to call in, myself, at 3pm to ask about the progress.
5/29/2026
Michelle H. VERIFIED CUSTOMER
Always have a good experienced and great service received. Thank you!