Roberto provided great customer service! Lexus of Colorado Springs continues to provide a superior maintenance experience. I can't recommend them enough.
6/18/2026
Rodolfo Casido. VERIFIED CUSTOMER
Robert **** continues to do outstanding work in the many times he's facilitated the servicing my vehicle periodically. Truly an invaluable member of your Lexus team, hands down!!!
6/18/2026
Karla S. VERIFIED CUSTOMER
Always enjoy working with Billy. Even though service was backed up, Having the loaner car made it easy to continue doing what I needed while they worked on the vehicle. Always a pleasure! Thank you!
6/18/2026
Pamela K. VERIFIED CUSTOMER
Billy Bailey was exceptional in explaining the maintenance being performed and answered all questions that I presented. Fast service. Great experience!
6/18/2026
Avery P. VERIFIED CUSTOMER
Billy was amazing and everytime I get my car serviced he is always attentive and the best! Keep doing what you are doing and I look forward to seeing Billy everytime I come back to Lexus of Colorado Springs!
6/18/2026
Herbert L. VERIFIED CUSTOMER
I have spoken with Donte about the problem. I was told that all that they were going to do was rotate the tires. The invoice given to me when I picked up the vehicle MAKES NO REFERENCE TO ROTATION OF TIRES. WERE THEY TOO BUSY AND JUST DIDNT DO IT.
6/17/2026
Robert W. VERIFIED CUSTOMER
Very pleasant service, and very efficient service as well.
6/17/2026
Shawn G. VERIFIED CUSTOMER
Robert and others were great!
6/17/2026
Rachel M. VERIFIED CUSTOMER
Robert is always helpful, courteous and easy to work with. He listens to concerns and truly puts the customer first. I never see him not working - he’s always busy! All of those at the counter are. They are great team! I appreciate them all.
6/17/2026
Sean M. VERIFIED CUSTOMER
Great service at Lexus of Colorado Springs. Special appreciation to Roberto and Tyler.
6/16/2026
Lisa S. VERIFIED CUSTOMER
Roberto is kind, caring, positive and knowledgeable.
6/16/2026
Stacie G. VERIFIED CUSTOMER
Roberto was great to work with. I appreciated his friendly disposition and the way he spoke to me and managed my service appointment. He seemed honest and was helpful and patient when answering my questions. I was relieved to hear you guys are updating your appointment scheduling system (it’s needed). Thanks!
6/16/2026
Achilles T. VERIFIED CUSTOMER
Always great service. Appreciate the fact that you all recognized my moon roof issue and did what's right.
6/14/2026
Emily C. VERIFIED CUSTOMER
Great service. Thank you
6/14/2026
Pamela F. VERIFIED CUSTOMER
Lexus of Colorado Springs is a class act. From something as simple as your fabulous coffee and snacks to your elegant restrooms.
And oh yes, the service on my car was perfect.
Most of all the staff is friendly, helpful and polite.
So glad I bought a Lexus; I plan on buying another one next year.
With Good Wishes,
Pamela F
6/13/2026
Frank A. VERIFIED CUSTOMER
Thank y’all at Lexus Colorado Springs totally professional employees thanks for your kindness Frank A
6/13/2026
Shawn M. VERIFIED CUSTOMER
Very courteous and service was superb thanks a bunch Vy
6/13/2026
Dolores S. VERIFIED CUSTOMER
Roberto was very kind & as the work was going to take longer he found a loaner for me. He is a good communicator.
6/12/2026
Fred P. VERIFIED CUSTOMER
Outstanding asset to the great service team!
6/12/2026
Cynthia M. VERIFIED CUSTOMER
Great service and excellent experience working with Vy Nguyen. Thanks