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Real Reviews from VERIFIED CUSTOMERS
Michael B. VERIFIED CUSTOMER
Great customer service oriented. Very friendly!
5/16/2026
Kelly And. VERIFIED CUSTOMER
Thank you for the great and timely service.
5/16/2026
Dorothy H. VERIFIED CUSTOMER
He went thoroughly through the vehicle history with me .. and did the manufacture recommended maintenance as per the mileage. My husband and I had gone through it at home so I was equipped to tell him what was needed to be done if he missed anything.
5/16/2026
Cynthia D. VERIFIED CUSTOMER
There was a bit of confusion because of some missing hardware, but it was not the fault of Lexus. They were patient while I got it straightened out and I'm very pleased. Having the loaner vehicle for the extra time confirmed what I want for my next vehicle too!
5/15/2026
Demetric B. VERIFIED CUSTOMER
Very informative concerning the maintenance and service of my vehicle. Really looked out for my needs.
5/15/2026
Michael M. VERIFIED CUSTOMER
Rob is knowledgeable snd a great liaison for Lexus
5/15/2026
Renee H. VERIFIED CUSTOMER
Roberto was extremely professional and a pleasure to talk to
5/15/2026
Kathleen P. VERIFIED CUSTOMER
Professional,knowledgeable,and unflappable in spite of your software system glitches.
5/15/2026
Roger H. VERIFIED CUSTOMER
Always great service. Jay kept me informed, answered my questions, and got me back on the road earlier than expected…
5/14/2026
Marcia S. VERIFIED CUSTOMER
Itcwas a long wait, but i was treated right
5/14/2026
Bernadine B. VERIFIED CUSTOMER
Everyone I had contact with were professional and congenial. Jay and Roberto were awesome!
5/14/2026
Kevin F. VERIFIED CUSTOMER
The purpose for the car at your service center was to fix the engine high temp alarm. Not to change the oil and rotate the tires. Once i was able to speak with the service rep to discuss the issue.
5/14/2026
Veronica F. VERIFIED CUSTOMER
I highly recommend going to Jiffy Lube on Briargate Parkway! The staff is super friendly and knowledgeable!!
5/14/2026
Twyla D. VERIFIED CUSTOMER
Thank you
5/13/2026
Peter S. VERIFIED CUSTOMER
Roberto provided excellent service and has a friendly, professional approach. He is an asset to your dealership
5/13/2026
Betty L. VERIFIED CUSTOMER
Amazing professional customer service. Everyone is so friendly and knowledge and theeat you like you are the only and most important coien they have which of course isnt the case. i am SO happy i discovered you.
5/13/2026
Dave W. VERIFIED CUSTOMER
Great services and professional customer care.
5/13/2026
Hertzel R. VERIFIED CUSTOMER
Wry comfortable environment to relax in while waiting, the services was perfect all around, from the receptions as I arrived to the vehicle handling and keep me informed with a video of the work being done. No problem, highly recommend !!
5/12/2026
Amber S. VERIFIED CUSTOMER
Usually service and communication is great but this time it was a little off. My husband made two trips back and forth to Pueblo. One to drop off the car for scheduled appointment and then he was told that the part was not even in and we’d have to wait till the next day. We had a loaner but I did not want to be without my car that had my kids car seats and the hassle of moving them when we were told service was Monday 9:30am that should’ve only taken two hours to complete. So my husband had to drive back up pick up the car and cancel the service.
5/12/2026
Tam T. VERIFIED CUSTOMER
First time in service, great
5/9/2026