Contacting me and leaving a voicemail was extremely ineffective. Retuning his call often took 2-3 times before I was able to reach him. Service visit started with a text - communication should have remained in text form.
10/9/2025
Gayle S. VERIFIED CUSTOMER
Roberto was great!
10/9/2025
Darcy C. VERIFIED CUSTOMER
No service was provided
10/9/2025
Larry S. VERIFIED CUSTOMER
Roberto, as always, was helpful and professional.
10/9/2025
Bart W. VERIFIED CUSTOMER
I’m not getting the gas mileage and this continues to be a problem. I’m going to see how these replacement parts work on improving my MPT (miles per tank) which at 18.5 mpg avg and a 19.2 gallon tank, I was clocking 355 miles per tank, but now it’s like 270. Which is pathetic. Something is still wrong and I’m spending thousands of dollars on my service bills over six months with zero improvement.
10/9/2025
Kate B. VERIFIED CUSTOMER
Roberto was helpful, communicative, and responsive. Much appreciated, and far better than the previous place I have gone for service. Keep it up!
10/8/2025
Luli W. VERIFIED CUSTOMER
Great service. Replaced faulty battery. If would be great if you offer vehicle pick up and drop off for service, for a few of course. Just a suggestion.
10/8/2025
Thomas J. VERIFIED CUSTOMER
We’re still in progress, but Robert explained the issues and is ordering
for the continued saga.
10/8/2025
Debra K. VERIFIED CUSTOMER
He was great! Thank you…
10/8/2025
David M. VERIFIED CUSTOMER
Everything was topnotch. Well done
10/8/2025
Beverly G. VERIFIED CUSTOMER
Rob is very competent, professional and pleasant. It’s been a pleasure to work with him for my Lexus maintenance.
10/7/2025
Stephanie I. VERIFIED CUSTOMER
Courteous and efficient with my time. Very nice waiting and working area. Also very nicely appointed with regards to the coffee bar.
10/7/2025
Sherrie K. VERIFIED CUSTOMER
Ex c Ellen!!!!
10/7/2025
Glenn H. VERIFIED CUSTOMER
Very professional, and did a great job , keeping me informed.
Thank you
10/7/2025
Jennifer K. VERIFIED CUSTOMER
Robert was courteous and very helpful. He even ensured my car tires were appropriately balanced. He is amazing!
10/7/2025
Jeanne R. VERIFIED CUSTOMER
Friendly, professional, knowledgeable customer service representative. Roberto explained the service that would be provided, listened to, & addressed my questions, concrete, & requests. Service was performed in a timely manner. I am completely satisfied with every aspect of my visit today.
10/7/2025
Douglas P. VERIFIED CUSTOMER
Outstanding service 5 stars
10/6/2025
Elizabeth B. VERIFIED CUSTOMER
Thank you so much for all you did coating & tinting my car!!
10/5/2025
Teresa M. VERIFIED CUSTOMER
I remember Robert from my previous service experiences. He is always kind, knowledgeable and provides excellent customer service. He gives me a sense of comfort and trust when I leave my vehicle with him.