I picked up my car this morning and immediately got a check engine indicator. I needed to bring my car back for a fix during a very busy day getting ready for an international evening flight. It was extrememly inconvenient. A plug was left undone and caused the indicator.
9/27/2025
Patricia F. VERIFIED CUSTOMER
The “not staying at the dealership while vehicle was being serviced” comment on your reservation website did not go over well but the issue was resolved. The employees were easy to work with and friendly. Have no issues with the service.
9/27/2025
David M. VERIFIED CUSTOMER
Everything went well. Robert is great. However my service bill was almost $1,150 and my car came out without a car wash. Small detail but Lexus should be better than that.
9/27/2025
Raymond G. VERIFIED CUSTOMER
Will comment on the survey
9/26/2025
Roger H. VERIFIED CUSTOMER
Always a good experience with Rob…
9/26/2025
Jim P. VERIFIED CUSTOMER
The quality of your services is always 10 plus
9/26/2025
Thomas M. VERIFIED CUSTOMER
Great service. Very pleasant experience. I had hoped that the 5000 mile oil change that was indicated due to our use pattern would be covered under the initial service agreement but this is a small matter considering the quality of services we received.
9/25/2025
Deirdre E. VERIFIED CUSTOMER
Everything- staff, service, waiting area, inventory - were super impressive. Well done! Thank you.
9/25/2025
Brent O. VERIFIED CUSTOMER
Text is best
9/25/2025
Brian L. VERIFIED CUSTOMER
Roberto was super. On time, courteous, complete service as needed.
9/25/2025
**** G. VERIFIED CUSTOMER
Very helpful and plasant, i'm pleased to have purchased a Lexus over all the other German vehicles.
9/25/2025
Leslie H. VERIFIED CUSTOMER
Billy was fantastic, as always. He is professional and friendly. He tries to make my visits as cost efficient as possible. I appreciate him and the entire department very much. In fact, I tell many people it’s why I own a Lexus.
9/24/2025
Kathleen M. VERIFIED CUSTOMER
Fabulous help when we needed it while on our vacation! Thank you!
9/24/2025
Michele E. VERIFIED CUSTOMER
We had great service from everyone involved. We do wish it could have been a bit shorter wait.
9/23/2025
Debbie H. VERIFIED CUSTOMER
Roberto is AMAZING! They are super entire service team is INCREDIBLE!!! Thank you!