We are new to the Colorado Springs Lexus team, and everything from the sales process to the follow-up commitments have been terrific. Special thanks to Donte, Emilio, Phil and the service team that served us.
Kevin K
10/1/2025
David R. VERIFIED CUSTOMER
Phil did an excellent job of explaining the services that were performed. Also, why there were difficulties with one request that we had. Would highly recommend Phil and Lexus Of CS to all.
10/1/2025
Peter H. VERIFIED CUSTOMER
Although the repair was done well, there was no communication about the delay
10/1/2025
Lee K. VERIFIED CUSTOMER
Robert made sure I was completely satisfied
9/30/2025
Mary T. VERIFIED CUSTOMER
The staff at Lexus are always wonderful!!
9/30/2025
Bridgette S. VERIFIED CUSTOMER
I was given an email when my service was completed however nobody let me know by text or phone call that my car was ready. I waited an extra hour and a half before anybody talk to me while I was sitting in the lounge. A text was sent to me on my way home after getting my car. That said your car is ready.
9/28/2025
Joe M. VERIFIED CUSTOMER
Please recognize Phil Quonn for his professional, courteous and great personal service.
9/28/2025
Jeffrey S. VERIFIED CUSTOMER
Happy to.
9/28/2025
David B. VERIFIED CUSTOMER
Hard working and sincere
9/28/2025
Kellen H. VERIFIED CUSTOMER
Excellent, fast, and thorough service.
9/28/2025
Sherie M. VERIFIED CUSTOMER
Would prefer to be notified by email @
9/27/2025
Cynthia M. VERIFIED CUSTOMER
Great service, responsive and quality work!
9/27/2025
Debra G. VERIFIED CUSTOMER
I picked up my car this morning and immediately got a check engine indicator. I needed to bring my car back for a fix during a very busy day getting ready for an international evening flight. It was extrememly inconvenient. A plug was left undone and caused the indicator.
9/27/2025
Patricia F. VERIFIED CUSTOMER
The “not staying at the dealership while vehicle was being serviced” comment on your reservation website did not go over well but the issue was resolved. The employees were easy to work with and friendly. Have no issues with the service.
9/27/2025
David M. VERIFIED CUSTOMER
Everything went well. Robert is great. However my service bill was almost $1,150 and my car came out without a car wash. Small detail but Lexus should be better than that.
9/27/2025
Raymond G. VERIFIED CUSTOMER
Will comment on the survey
9/26/2025
Roger H. VERIFIED CUSTOMER
Always a good experience with Rob…
9/26/2025
Jim P. VERIFIED CUSTOMER
The quality of your services is always 10 plus
9/26/2025
Thomas M. VERIFIED CUSTOMER
Great service. Very pleasant experience. I had hoped that the 5000 mile oil change that was indicated due to our use pattern would be covered under the initial service agreement but this is a small matter considering the quality of services we received.
9/25/2025
Deirdre E. VERIFIED CUSTOMER
Everything- staff, service, waiting area, inventory - were super impressive. Well done! Thank you.