Roberto was super. On time, courteous, complete service as needed.
9/25/2025
**** G. VERIFIED CUSTOMER
Very helpful and plasant, i'm pleased to have purchased a Lexus over all the other German vehicles.
9/25/2025
Leslie H. VERIFIED CUSTOMER
Billy was fantastic, as always. He is professional and friendly. He tries to make my visits as cost efficient as possible. I appreciate him and the entire department very much. In fact, I tell many people it’s why I own a Lexus.
9/24/2025
Kathleen M. VERIFIED CUSTOMER
Fabulous help when we needed it while on our vacation! Thank you!
9/24/2025
Michele E. VERIFIED CUSTOMER
We had great service from everyone involved. We do wish it could have been a bit shorter wait.
9/23/2025
Debbie H. VERIFIED CUSTOMER
Roberto is AMAZING! They are super entire service team is INCREDIBLE!!! Thank you!
9/23/2025
Brent S. VERIFIED CUSTOMER
Amazing customer service and professionalism! Could not be happier with our experience!!! Superior job!!
9/23/2025
Keshia L. VERIFIED CUSTOMER
Mr. **** is such a pleasure to work with. He is professional, patient, and so knowledgeable not to mention has exceptional customer service. I enjoy having him as my Service Advisor. He definitely makes it worth the while.
9/23/2025
Judy L. VERIFIED CUSTOMER
Billy Bailey is an outstanding guest care consultant. He has the friendliest and kindest personality. He takes the time to answer any questions and always explains the bill to me.
He is a top-notch, professional consultant!
9/23/2025
Andres G. VERIFIED CUSTOMER
I sent all my comments on your personnel with you’re great. Your app is just not good. Had to have a sales person actually help me with it because it’s too complicated.
9/21/2025
Sharon R. VERIFIED CUSTOMER
The day of my appointment was great.
My frustration was the first appointment a part had to ordered. I was told it would take 2 days for the part to arrive. I called after 10 days of waiting for the part. I was told the part had been at your shop for 8 days and no one called.
9/21/2025
Gregory T. VERIFIED CUSTOMER
The experience is A++ as always and Roberto is the best service manager ever hands down!! Service was quick and efficient and I love the loner car service in addition that Lexus washes and details your car after every repair service! Lexus consumer and customer forever!!
9/20/2025
Laurie S. VERIFIED CUSTOMER
I was very happy with Lexus of Colorado Springs. They always take care of and treat me with respect. I highly recommend them.
9/20/2025
Barbara R. VERIFIED CUSTOMER
Knowledgeable and nice!
9/20/2025
Paul N. VERIFIED CUSTOMER
Very good experience.
9/20/2025
Chris S. VERIFIED CUSTOMER
Philip has assisted me on multiple occasions and always provides top notch service.
9/20/2025
Rodney L. VERIFIED CUSTOMER
The service manager, Erik, tried to make this situation better. We appreciate the loaner vehicle, but upon receiving my vehicle today the A pillar area was even dirtier than the first time. It was repaired properly but we had to send it back again for cleaning.
9/19/2025
David F. VERIFIED CUSTOMER
Manual and everyone else were hands on with each customer who entered the service area. It appeared that Manual is new to the service area bdut is learning fast and willing to do whatever the customer wants.
9/19/2025
Anita W. VERIFIED CUSTOMER
Robert Luger gave me excellent service today!! I had an extra key fob programmed and picked up a cargo mat for my NX300. Robert was very friendly and provided excellent customer service ... very efficient.