I want to acknowledge Robert and Phil (helped me the first round). They both were very helpful and got me taken care of. I worker 13 years in the tire business and they were top notch. Thank you
9/9/2025
Kevin S. VERIFIED CUSTOMER
Phillip is awesome to work with!
9/9/2025
Tony N. VERIFIED CUSTOMER
The service team broke the power antenna on my vehicle. Waiting for Lexus dealership to fix this problem.
9/8/2025
Janet C. VERIFIED CUSTOMER
Service was completed on time. I am not a fan of texting. I prefer one on one contact with a person.
9/7/2025
Brian B. VERIFIED CUSTOMER
Phil was awesome to work with. Very professional and helpful with showing us things the saleman didn’t know when we bought the car.
9/7/2025
Tony L. VERIFIED CUSTOMER
Great attentive service from all your service department, especially Phil.
9/7/2025
Alden P. VERIFIED CUSTOMER
Excellent service!
9/7/2025
Sandra S. VERIFIED CUSTOMER
We did a walk in to have our oil changed. We were able to get the service we needed and it was done in a timely manner. The staff is very friendly. Thank you !
9/6/2025
Jill M. VERIFIED CUSTOMER
Your Service Center & Dealership is beautiful! Plus, everyone is so courteous.
9/6/2025
Cheryl M. VERIFIED CUSTOMER
Mr Quinn was very helpful in identifying what was wrong with my vehicle and when the part didn’t come in he communicated with me about the updates and why the car had to stay longer. I felt well informed and was pleased that the problem was fixed with the sensors. Thank you for making me feel I can trust you with my car troubles . Thank you Mrs. McLean
9/6/2025
Jasmine S. VERIFIED CUSTOMER
I had a great experience with Billy while servicing my Lexus. Very professional.
9/6/2025
Jacqueline S. VERIFIED CUSTOMER
Robert was very helpful working with the Parts department to get us a quote. We were in and out quickly. Very friendly service.
9/6/2025
Richard L. VERIFIED CUSTOMER
Roberto was friendly and professional in every possible way. Then a young lady, I think her name was Frankie, helped me with the dash electronics and she also did an outstanding job. Thanks to both of you.
9/6/2025
Rodolfo Casido. VERIFIED CUSTOMER
Consummate professional!
9/6/2025
Ariel S. VERIFIED CUSTOMER
I think that he did an excellent job and I wouldn’t hesitate to use you guys again or recommend you. You deserve full score, all 10s
9/6/2025
Leila B. VERIFIED CUSTOMER
My appointment was scheduled for 30 August 2025 at 12:30. I requested a loaner vehicle and although loaner vehicle users are not supposed to have pet their was pet hair everywhere in the vehicle. Due to it being a Saturday, the service department closed at 4. I returned the loaner back before 4 and my vehicle still was not serviced. Billy was very pleasant and stayed late but my vehicle was not complete until after 5. Iff there are not enough technicians available for that day maybe Lexus should cancel appointments to accommodate the technician workload. My vehicle service was rushed and when my vehicle was returned to me my shield was not attached and although they stated my fluids were filled they were not even touched. 4 hours is unacceptable for a simple oil change.
9/5/2025
Bartlett P. VERIFIED CUSTOMER
Horrible! $13,000 into a Car that Doesn't Run for more than a week. No liability on Lexus. Owner refuses to call back. Ok.
9/5/2025
James L. VERIFIED CUSTOMER
Superb service. Billy was fantastic. I will be back.
9/5/2025
Steve C. VERIFIED CUSTOMER
Driving an older vehicle sometimes presents a challenge to the techs. They always manage to find someone who knows how to fix the issue and get me back on the road!
9/3/2025
Christopher C. VERIFIED CUSTOMER
Robert was fantastic. My only issue is that when I cam here back in April I'm certain my oil wasn't changed. Got notifications 100 miles after I left I was already due for oil change and filter replacement. When I arrived today I asked for someone to please vac to get the sunflower kernels that came out of the jar. I was also asked if I would like the car washed. They completed the car wash. But didn't vacuum. This almost verifies my assumption on the oil change in April. I had just spent 623.00 dollars and walking out the guy not Robert. Says it's 179 for full service. You have to be absolutely kidding me. That is Rude and lacks the knowledge of customer service. Not sure I'll be back at this location.