Roberto has a thorough knowledge of Subaru vehicles and helped diagnose the problem
10/17/2025
Stephen H. VERIFIED CUSTOMER
Made am appointment a week earlier to put our winter tires on and oil change. Brought our car in at 8am which was the appointment time. It was promised to be done at noon. When we arrived ate noon, we were told the car was not ready yet. It would be a 45 minute wait. We were told they had to go get the tires. Why didn't they get the tires before we got there as the appointment was to put on the winter tires which were stored by Lexus
Instead of a 45 minute wait, it turned into a two hour wait. They did compensate the oil change which is appreciated.
10/17/2025
Lindsay R. VERIFIED CUSTOMER
Everything went well.
10/17/2025
Marsha B. VERIFIED CUSTOMER
My experience is so good I plan on buying my next car there…in a couple more years
10/17/2025
Wade M. VERIFIED CUSTOMER
Great service with a last minute routine maintenance service.
10/17/2025
Annette C. VERIFIED CUSTOMER
Roberto is always friendly helpful and knowledgeable.
I'm always glad when I see that he's the one handling my car and account
10/17/2025
Abe H. VERIFIED CUSTOMER
Most professional and knowledgeable individual. Mr **** is a perfect ambassador of the Lexus brand.
10/17/2025
Jo Beth. VERIFIED CUSTOMER
Excellent service
10/17/2025
Erin D. VERIFIED CUSTOMER
Did a great job!
10/17/2025
Silass O. VERIFIED CUSTOMER
Thank you, good job
10/16/2025
Suzy C. VERIFIED CUSTOMER
Billy was professional and very helpful.
10/16/2025
John M. VERIFIED CUSTOMER
Great service as always!
10/16/2025
Thomas J. VERIFIED CUSTOMER
I’ve been using this dealership to service my Lexus vehicles since 2010. I have always been completely satisfied, and this time was no different. I thought Phil was cordial yet professional and representing the best of Lexus. One to five stars? Definitely a five., all day long!
10/16/2025
Kellyann J. VERIFIED CUSTOMER
Roberto provided superior customer service. He was knowledgeable and courteous. I look forward to working with him again.
10/16/2025
George L. VERIFIED CUSTOMER
Quick. Professional. Took care of vehicle, very accommodating.
10/15/2025
Jeanette H. VERIFIED CUSTOMER
I asked help for my Service agreement and instead of help I received Uncourteous Comments. The oil change and car wash was of high quality.
10/15/2025
Gina E. VERIFIED CUSTOMER
Phillip was kind and wonderful! I will drive my Lexus till the wheels fall off because I know the service dept will treat me right.
10/15/2025
Cary F. VERIFIED CUSTOMER
I was pleased, as usual. We have come to trust you for our vehicle maintenance, upkeep and repair. Be back for the 30,000 mile check shortly.
10/14/2025
Joan E. VERIFIED CUSTOMER
Very professional, kind and helpful! He makes the service department shine! I wish they had more employees like him!