Great service,kept us in the loop and finished on time.
1/8/2026
Dorothy H. VERIFIED CUSTOMER
Recall work was done swiftly.
1/8/2026
Jody M. VERIFIED CUSTOMER
Colorado Springs lexus takes care of their customers!
1/8/2026
Michael C. VERIFIED CUSTOMER
My and the whole team gave excellent excellent service. Thanks
1/8/2026
Tracy O. VERIFIED CUSTOMER
I realize that I was only there for a recall.( Which surprised me after only owning the car for three months? Also to have a clear mask applied. (I did not get any instructions as to how long before I could wash the car and what is my warranty?) I was a bit disappointed. When I brought my car in for the recall and the clear mask, I asked Manuel if he could please Install the front license plate bracket and my license plate. That did not happen. I also asked Manuel if he could finish installing the all weather mats that I received in a box upon delivery. They were never installed and I had to ask specifically for them as they were part of my package. Manuel did not do that either. Also, this may seem petty, they put plastic down on the driver side floor board but I would’ve thought they might’ve done a quick vacuum of that mat?.
This is not what I expected for service after I have purchased this car.
Thank you so much for your attention.
Tracy O
1/8/2026
Karen E. VERIFIED CUSTOMER
Great service
1/7/2026
Kuma D. VERIFIED CUSTOMER
Mr. Bailey is always professional, kind and good humored.
1/7/2026
Mark G. VERIFIED CUSTOMER
I received great service from the Lexus team members.
1/7/2026
Julie K. VERIFIED CUSTOMER
Fast service. Thanks!
1/7/2026
Patricia C. VERIFIED CUSTOMER
Along with my Lexus' service Vy helped me set up my new iphone in its bluetooth by removing my old one. She saved me a world of misery! I so appreciated her kindness.
1/7/2026
Jeffrey G. VERIFIED CUSTOMER
Manuel was great to interact with! He went beyond just the service request and provided me information on the software and apps.
1/7/2026
George B. VERIFIED CUSTOMER
Replaced a unrepairable tire with a used tire only to bring it back two days later and replace it with a brand new tire. But I paid a new tire price for a used tire in the first place.
1/6/2026
Daniel S. VERIFIED CUSTOMER
Greater promptly, good communication, friendly
1/6/2026
Hugh P. VERIFIED CUSTOMER
Pleasant & no delays.
1/4/2026
Rebecca B. VERIFIED CUSTOMER
Always good, TIMELY SVC
1/4/2026
Lonnie P. VERIFIED CUSTOMER
You didn’t put a service reminder sticker on windshield.
1/3/2026
David K. VERIFIED CUSTOMER
We thank you so much for working us into your busy schedule in the only convenient time for us. We are always impressed with each of the staff and technicians that carefully manage customer care and vehicle maintenance. Billy Bailey has been a great person to work with. He gives much information and listens to any concerns ever have, thank you.
Best regards and wishing you continued success and happiness in the new year 2026
Susan and David K