I know that no one is perfect and I appreciate your taking ownership of the oil drain plug issue and correcting it. Experiences like this keep me and other customers coming back!
1/29/2026
Connie M. VERIFIED CUSTOMER
Great service
1/28/2026
Kelly Y. VERIFIED CUSTOMER
Manuel not only was good at his job. He also remembered me and my name. He took the time to listen to my concerns and address those. At pick up he took the time to walk me through some features of my car. Great person!
1/28/2026
Patrick N. VERIFIED CUSTOMER
Roberto was very professional and helpful.
1/28/2026
John P. VERIFIED CUSTOMER
Very professional and solved my issue quickly. Appreciate the stellar customer service.
1/27/2026
Nancy M. VERIFIED CUSTOMER
Not via text
1/27/2026
Corrie C. VERIFIED CUSTOMER
Billy was excellent.
The price of oil changes are becoming a barrier. 500-plus is crazy and not entirely justifiable. Cleaning a battery and testing for 199 when a new battery is 200 from other places shows me the inflated Lexus cost.
I have a raptor truck with way more oil and the cost is a 1/4 of the lexus and I let them change the cabin filter bc it's not 125.
1/27/2026
Mary E. VERIFIED CUSTOMER
I appreciated the great service provided by Vy - - she’s friendly, attentive, and helpful!
1/27/2026
Carl P. VERIFIED CUSTOMER
Great attention
1/27/2026
Robert Z. VERIFIED CUSTOMER
Billy did a fantastic job helping me this morning with a circumstance that could have been pretty bad. But he got me in, had my vehicle evaluated, and an hour later I was on my way home. Mucho thanks to Billy for his kindness and diligence in his efforts to help me!
1/27/2026
Michael G. VERIFIED CUSTOMER
Roberto was awesome! Very professional and made my visit enjoyable!
1/25/2026
Dewaine D. VERIFIED CUSTOMER
Top notch in all respects! Thank you!
1/25/2026
Josue G. VERIFIED CUSTOMER
Excellent work!
1/25/2026
James R. VERIFIED CUSTOMER
Kept us updated on service. After completion explained billing and walked us to the car.
1/24/2026
Linda M. VERIFIED CUSTOMER
The entire service team was welcoming and informative. Then Eve, in tech support, is very professional. Her knowledge of "buttons, bells, and Lexus voice features is outstanding & remarkable.
1/24/2026
Jaroslaw Z. VERIFIED CUSTOMER
It took over 2.5 hrs to change oil!!. What's the point of making the appointment then? In the past our car got washed as well - not this time
1/24/2026
Jarett B. VERIFIED CUSTOMER
Vy was a pleasure to work with! Excellent!
1/24/2026
Anthony W. VERIFIED CUSTOMER
By was great, kept me posted on the progress/status of my vehicle repairs. Thank you!!????
1/24/2026
James K. VERIFIED CUSTOMER
Service performed on time. Thorough reports. Pleasant staff.