Rob was friendly and welcoming. He explained what the 15,000 mile service included on my 2024 RX350h
2/5/2026
Nathan V. VERIFIED CUSTOMER
It was great to work with Roberto. He also helped me look up some tire options.
2/4/2026
Sharron S. VERIFIED CUSTOMER
Vy was friendly, helpful, and knowledgible
2/4/2026
Debra B. VERIFIED CUSTOMER
Thank you for great service today!
2/4/2026
Gerald S. VERIFIED CUSTOMER
Vy was great. First time dealing with her I was a little leary. She turned out to be excellent in her knowledge and personality. Welcome to the team.
2/3/2026
Joleen B. VERIFIED CUSTOMER
Billy is a true professional, knowledgeable and kind.
2/3/2026
Diana C. VERIFIED CUSTOMER
Billy was very knowledgeable and friendly.
2/3/2026
Jennifer B. VERIFIED CUSTOMER
Roberto **** has the highest degree of excellent customer service! I look forward to working with him in the future. Thank you Jennifer
2/1/2026
Dirk A. VERIFIED CUSTOMER
Nice work
1/31/2026
Lafonda D. VERIFIED CUSTOMER
Very attentive, courteous, and on top of things.
1/31/2026
Maxwell T. VERIFIED CUSTOMER
The service took a little longer than anticipated because of difficulty locating a special order tire for my vehicle but the desk staff were great in informing me about the problem. In the interim I enjoyed the special Lexus lounge while I read a book.
1/31/2026
Craig W. VERIFIED CUSTOMER
Special thanks to Jessica the parts manager who stepped into help short handed service writers. She took superb care of my service. She told me she would check on my service and call me back. She actually did it! She was on top of my RX 500h progression to the various stations. She deserves special recognition from management for her above and beyond service.
1/31/2026
Cynthia M. VERIFIED CUSTOMER
Everything was really good start to finish. Thank you for the great service.
1/30/2026
Elizabeth R. VERIFIED CUSTOMER
Billy is always very professional to work with
1/30/2026
Marguerite L. VERIFIED CUSTOMER
Great costumer service thank you so much!
1/30/2026
Nick L. VERIFIED CUSTOMER
Very nice service and kind.
1/29/2026
Kristen L. VERIFIED CUSTOMER
Sergio Trujillo helped us get to know our car better. He exceeded our expectations and should be promoted!
1/29/2026
Jack T. VERIFIED CUSTOMER
Good service , nice people. Everything went smoothly.
1/29/2026
Eric L. VERIFIED CUSTOMER
I really like Billy. He seems very honest about what my car needs.
1/29/2026
Ralph Q. VERIFIED CUSTOMER
Working with Billy Bailey is awesome. He is very attentive to every customer and wants everyone to be happy and satisfied. In grading him on a scale of 1 to 10, I would give him a 92. Fantastico to be great would be a good description of Billy Bailey.