Billy was excellent.
The price of oil changes are becoming a barrier. 500-plus is crazy and not entirely justifiable. Cleaning a battery and testing for 199 when a new battery is 200 from other places shows me the inflated Lexus cost.
I have a raptor truck with way more oil and the cost is a 1/4 of the lexus and I let them change the cabin filter bc it's not 125.
1/27/2026
Mary E. VERIFIED CUSTOMER
I appreciated the great service provided by Vy - - she’s friendly, attentive, and helpful!
1/27/2026
Carl P. VERIFIED CUSTOMER
Great attention
1/27/2026
Robert Z. VERIFIED CUSTOMER
Billy did a fantastic job helping me this morning with a circumstance that could have been pretty bad. But he got me in, had my vehicle evaluated, and an hour later I was on my way home. Mucho thanks to Billy for his kindness and diligence in his efforts to help me!
1/27/2026
Michael G. VERIFIED CUSTOMER
Roberto was awesome! Very professional and made my visit enjoyable!
1/25/2026
Dewaine D. VERIFIED CUSTOMER
Top notch in all respects! Thank you!
1/25/2026
Josue G. VERIFIED CUSTOMER
Excellent work!
1/25/2026
James R. VERIFIED CUSTOMER
Kept us updated on service. After completion explained billing and walked us to the car.
1/24/2026
Linda M. VERIFIED CUSTOMER
The entire service team was welcoming and informative. Then Eve, in tech support, is very professional. Her knowledge of "buttons, bells, and Lexus voice features is outstanding & remarkable.
1/24/2026
Jaroslaw Z. VERIFIED CUSTOMER
It took over 2.5 hrs to change oil!!. What's the point of making the appointment then? In the past our car got washed as well - not this time
1/24/2026
Jarett B. VERIFIED CUSTOMER
Vy was a pleasure to work with! Excellent!
1/24/2026
Anthony W. VERIFIED CUSTOMER
By was great, kept me posted on the progress/status of my vehicle repairs. Thank you!!????
1/24/2026
James K. VERIFIED CUSTOMER
Service performed on time. Thorough reports. Pleasant staff.
1/23/2026
Yvette M. VERIFIED CUSTOMER
I really appreciated Mr Bailey's advice and the rapid service we received. The four new tires were on and ready to go before my husband and I were done with lunch! Thank you.
1/23/2026
James S. VERIFIED CUSTOMER
Very professional and accommodating. It meant alot to us.
1/23/2026
Michelle E. VERIFIED CUSTOMER
Billy is great to work with and his patience is appreciated! He’s done what he can to rectify the issue; hopefully this fixed it. P.S. - I also love receiving a clean car. :) So thank you!
1/23/2026
Robert C. VERIFIED CUSTOMER
I submitted one comment already. I was very very dissatisfied at the length of time and The communication. Apparently. I was an unimportant customer. My time is not valuable and not even worthy enough to make me think it valuable. Very disappointing. I’ve been a Lexus owner since 2008. I hope this is not the future.
1/22/2026
Ignacio D. VERIFIED CUSTOMER
Billy is always a pleasure to work with. He always listens to what I have to say, provides knowledge opinions and makes sure I'm satisfied
1/22/2026
Daniel O. VERIFIED CUSTOMER
Very professional service. Thank you.
1/22/2026
Michael D. VERIFIED CUSTOMER
Everyone including Vy at the Lexus
Dealership we're nice, polite and efficient!