Roberto **** has the highest degree of excellent customer service! I look forward to working with him in the future. Thank you Jennifer
2/1/2026
Dirk A. VERIFIED CUSTOMER
Nice work
1/31/2026
Lafonda D. VERIFIED CUSTOMER
Very attentive, courteous, and on top of things.
1/31/2026
Maxwell T. VERIFIED CUSTOMER
The service took a little longer than anticipated because of difficulty locating a special order tire for my vehicle but the desk staff were great in informing me about the problem. In the interim I enjoyed the special Lexus lounge while I read a book.
1/31/2026
Craig W. VERIFIED CUSTOMER
Special thanks to Jessica the parts manager who stepped into help short handed service writers. She took superb care of my service. She told me she would check on my service and call me back. She actually did it! She was on top of my RX 500h progression to the various stations. She deserves special recognition from management for her above and beyond service.
1/31/2026
Cynthia M. VERIFIED CUSTOMER
Everything was really good start to finish. Thank you for the great service.
1/30/2026
Elizabeth R. VERIFIED CUSTOMER
Billy is always very professional to work with
1/30/2026
Marguerite L. VERIFIED CUSTOMER
Great costumer service thank you so much!
1/30/2026
Nick L. VERIFIED CUSTOMER
Very nice service and kind.
1/29/2026
Kristen L. VERIFIED CUSTOMER
Sergio Trujillo helped us get to know our car better. He exceeded our expectations and should be promoted!
1/29/2026
Jack T. VERIFIED CUSTOMER
Good service , nice people. Everything went smoothly.
1/29/2026
Eric L. VERIFIED CUSTOMER
I really like Billy. He seems very honest about what my car needs.
1/29/2026
Ralph Q. VERIFIED CUSTOMER
Working with Billy Bailey is awesome. He is very attentive to every customer and wants everyone to be happy and satisfied. In grading him on a scale of 1 to 10, I would give him a 92. Fantastico to be great would be a good description of Billy Bailey.
1/29/2026
Art L. VERIFIED CUSTOMER
Exceptional service!
1/29/2026
Richard C. VERIFIED CUSTOMER
I know that no one is perfect and I appreciate your taking ownership of the oil drain plug issue and correcting it. Experiences like this keep me and other customers coming back!
1/29/2026
Connie M. VERIFIED CUSTOMER
Great service
1/28/2026
Kelly Y. VERIFIED CUSTOMER
Manuel not only was good at his job. He also remembered me and my name. He took the time to listen to my concerns and address those. At pick up he took the time to walk me through some features of my car. Great person!
1/28/2026
Patrick N. VERIFIED CUSTOMER
Roberto was very professional and helpful.
1/28/2026
John P. VERIFIED CUSTOMER
Very professional and solved my issue quickly. Appreciate the stellar customer service.