Would have liked to get my tire rotation free since I bought the tires at this location.
11/14/2025
Mary B. VERIFIED CUSTOMER
Everything and everyone was excellent!!!! Very satisfied
11/13/2025
Debra C. VERIFIED CUSTOMER
I would not take anywhere else.
11/13/2025
Douglas B. VERIFIED CUSTOMER
She did a very good job....
11/12/2025
Darin B. VERIFIED CUSTOMER
At this time I am happy with the work that was performed today. I was very very pleased with the service advisor. He kept me up to date on the work.
The reason I wasn’t 100% satisfied with my visit was that I had an 8am appointment and i never got my car back until almost noon. I asked for an early appointment so I could get in and out and that sure didn’t happen. Thank you.
11/12/2025
Carolynn K. VERIFIED CUSTOMER
Very personal and friendly customer service. Matt was so very nice. He reviewed everything with me afterwards and was very accommodating when scheduling my next service appointment.
11/12/2025
Cindy S. VERIFIED CUSTOMER
I’ve had great experiences coming here for service! The dept is polite, on time, and reasonably priced. Will continue to come here!
11/11/2025
Edward T. VERIFIED CUSTOMER
After the service they forgot to reset the alarm on my screen saying service is needed. Also they did not update the sticker giving me the next mileage point for service. Lastly my Toyota ap suddenly can no longer access the car.
11/11/2025
Darryl G. VERIFIED CUSTOMER
Staff was friendly and helpful. Vehicle inspection showed brakes needed replaced. Service gave options without being "pushy". All services were completed promptly.
11/11/2025
David H. VERIFIED CUSTOMER
The staff was very polite and took care of me and my situation. They went above and beyond my expectations. I will definitely go there again for service on my rav4. Thank you so much for everything.
11/8/2025
Daniel M. VERIFIED CUSTOMER
5 STARS!
11/8/2025
Hayden S. VERIFIED CUSTOMER
I am extremely happy with Laurel Toyota’s service department. The front desk employees are fast and friendly and the technicians are excellent and competent. Ive heard a handful of horror stories in the GR Corolla community regarding servicing them, especially during the 20k service but Laurel Toyota has been excellent!
11/8/2025
Bret M. VERIFIED CUSTOMER
Matt was great to deal with - he made everything so simple even after an open recall was discovered! And the gentlemen that brought my car to me afterwards were wonderful!
I could not have asked for better service!!
11/8/2025
Brad P. VERIFIED CUSTOMER
Matt did a fantastic job!! Very Impressed with Service Today.
11/8/2025
Larry R. VERIFIED CUSTOMER
Great service. Very satisfied.
11/7/2025
William B. VERIFIED CUSTOMER
Nice and quick! All needed work done. Thanks!
11/7/2025
Thomas B. VERIFIED CUSTOMER
The young lady at the service desk was exceptionally efficient and very pleasant. It is nice to deal with competent service advisors.