Always satisfied with the service at Laurel toyota....thank you
5/22/2026
Joseph K. VERIFIED CUSTOMER
Job well done!
5/22/2026
Michelle S. VERIFIED CUSTOMER
Don't send me any more surveys if they aren't going to work.
5/21/2026
Michael H. VERIFIED CUSTOMER
She was very nice and professional
5/21/2026
Son Y. VERIFIED CUSTOMER
Thank you Matt,
We are happy with how you handled our problem.
Appreciate it.
5/20/2026
Scott M. VERIFIED CUSTOMER
Great job
5/20/2026
James B. VERIFIED CUSTOMER
My vehicle was serviced without any problem, washed and returned to me in a reasonable amount of time.
5/19/2026
Jennifer H. VERIFIED CUSTOMER
Matt is always professional and helpful. Matt makes the process as easy as he can.
5/19/2026
David F. VERIFIED CUSTOMER
I have a complaint..the guy who took my car for a "test drive" abused my car. My golf clubs are half way out of the bag, my fly rod was under my golf bag. Everything in the back was shuffled all over.....no way to treat a customer vehicle.
5/19/2026
Sarah C. VERIFIED CUSTOMER
I was satisfied with Jamie's performance She was honest with us and did what she could. The dealership did not have the tires the Prius needed needed and the tires proposed were a little a little pricey. I stopped at The Portage tire shop and was able to have tires installed immediately at a better price but when I called to schedule completion of the inspection I was advised it could not get an appointment until May 27th or unless there was a cancelation. I have an appointment in Tuesday near your shop and was hoping avoid a special trip to have the inspection completed. Can you work with me?
5/17/2026
John H. VERIFIED CUSTOMER
I was waiting in the Service Department for an hour and twenty minutes for a routine tire rotation. I consider that to be excessive.
5/15/2026
Bobbie Sue. VERIFIED CUSTOMER
My husband takes his car to a competitive dealership in the area and every 6 months when he takes his car in they clean the front seat car mats and do a quick car wash. It’s something simple and low cost but is a nice bonus for using the dealership instead of other local places.
5/14/2026
Bruce B. VERIFIED CUSTOMER
Very professionally handled appointment.
5/13/2026
Dennis R. VERIFIED CUSTOMER
Alan M., my contact in the service Department was very knowledgeable, engaging, and professional.
He was excellent…..A++
5/13/2026
Mary F. VERIFIED CUSTOMER
Great team
5/12/2026
Dean R. VERIFIED CUSTOMER
Thanks for all your help with the warranty repair
5/12/2026
Barbara B. VERIFIED CUSTOMER
Thank you for your service
5/11/2026
Melissa C. VERIFIED CUSTOMER
Very helpful with making sure anything extra that could be done at this visit was completed- car inspection and filter change