I greatly appreciate the pick up and return service. The work was done very well and the car was checked over thoroughly. The wash was an unexpected surprise. Thank you so much!
4/7/2026
Darryl G. VERIFIED CUSTOMER
Service was done correctly and in a reasonable amount of time. Good overall experience. Have never had any unusual or bad experiences with this dealership.
4/7/2026
Larry L. VERIFIED CUSTOMER
Great service and Great care at Laurel Toyota! 5 Stars!????
4/6/2026
Ryan L. VERIFIED CUSTOMER
Excellent and attentive service provided
4/6/2026
Ronald H. VERIFIED CUSTOMER
Good job
4/6/2026
Linda B. VERIFIED CUSTOMER
He answered questions and checked on the prices of windshield wipers . He added that to the service. Polite and efficient
4/6/2026
Frank B. VERIFIED CUSTOMER
Professional and very courteous
4/6/2026
Elizabeth K. VERIFIED CUSTOMER
Best service department ever! Always friendly, efficient, and professional.
4/5/2026
David H. VERIFIED CUSTOMER
No
4/4/2026
Lynne F. VERIFIED CUSTOMER
Service department has no idea about customer service. Was told it was a no charge service then charged. The individual who call had no idea what he was doing very disappointed all around.
4/3/2026
Ruth B. VERIFIED CUSTOMER
I have always had a satisfactory experience at Laurel Toyota.
4/2/2026
Robert H. VERIFIED CUSTOMER
When is my next appointment?
4/2/2026
David H. VERIFIED CUSTOMER
Job well done
4/1/2026
Rodger S. VERIFIED CUSTOMER
I was texted that my vehicle was ready to come home at 10:30 I got there around 10:45 and I waited 2.5 hours to pick up my vehicle. Then after I paid the bill and started home, I only got about 3 miles down the road and the same problem occurred again so I turned around and took it back to servive department. Show them the problem and I waited another half hour for a scan test and ended up leaving my vehicle there to pick up next day.Alan apologized to me at least 3 times, but I was not really a happy camper. I got a call this evening so I will pick it up tomorrow and hope for the best.Alan was also nice enough that he did not charge me for labor 2nd time around. People were nice but I was anxious because I have PTSD
4/1/2026
Dennis M. VERIFIED CUSTOMER
Good job!!!
4/1/2026
Aadi P. VERIFIED CUSTOMER
I appreciate Matt Horner, He and the team went above and beyond to make sure my vehicle was properly maintained.