Laurel Toyota has always treated us well with courteous customer services & great vehicle service, Alan Mickinak was terrific by keeping me informed about what was going on. And the car wash at the end is a nice touch showing customer appreciation.
6/1/2026
Alex P. VERIFIED CUSTOMER
Despite computers being down, the staff was welcoming, quick to assist, and it was overall a pleasant experience.
5/29/2026
Dennis M. VERIFIED CUSTOMER
Jamie was very thorough and pleasant.
5/29/2026
Gregory K. VERIFIED CUSTOMER
Thanks, Matt. You make maintenance easy.
5/29/2026
Norman T. VERIFIED CUSTOMER
Alan is very kind and kept me well informed during my 6 hour wait.
5/28/2026
Ronald S. VERIFIED CUSTOMER
Thank you for a great first service. I needed to have my e brake warning reset but I’m not blaming the tech or dealer. They took care of it and cleared the code immediately. Thanks again!
5/28/2026
George R. VERIFIED CUSTOMER
I’ll complete the survey
5/28/2026
Kevin M. VERIFIED CUSTOMER
Na all is good
5/27/2026
Brian D. VERIFIED CUSTOMER
Great service
5/27/2026
Michael H. VERIFIED CUSTOMER
They did an excellent job! Very professional
5/27/2026
Ronald B. VERIFIED CUSTOMER
Alan was great—very thorough.
Thanks!!
5/26/2026
Eileen G. VERIFIED CUSTOMER
Jamie is always pleasant and knowledgeable.
5/26/2026
Tracy D. VERIFIED CUSTOMER
I waited over an hour and half for a tire rotation that cost me close to $30
5/24/2026
Randy W. VERIFIED CUSTOMER
Overall experience was hassle-free. Service door was locked when we arrived but fortunately an employee in another area helped us get our car
5/23/2026
Cathi O. VERIFIED CUSTOMER
Alan was exceptional. He was friendly, polite and came to find me in the waiting area when i arrived early. I hope he is there every time I need service!
5/23/2026
Marcia H. VERIFIED CUSTOMER
Sad that inspection and review of issue took nearly 3 hours. And I have to go back when replacement parts arrive. Hope it won't be another 3 hours.