Jamie was very helpful. She was very patient with me in determining if I was up to a free oil change. Also, she kindly set up my next six month appointment with an inspection and made an appointment for inspection of my son’s car. She is a great nice service advisor and would recommend her to other customers.
12/6/2025
Deborah S. VERIFIED CUSTOMER
He was attentive and he did a good job.
12/6/2025
Beverly S. VERIFIED CUSTOMER
Matt was excellent! He was professional, friendly and knowledgeable. Laurel Toyota has always provided quality service!
12/6/2025
David K. VERIFIED CUSTOMER
Excellent job
12/6/2025
William S. VERIFIED CUSTOMER
Very pleased with the service.
12/6/2025
Michael H. VERIFIED CUSTOMER
Toyota warranty company says that the usb port problem was never sent to them. Matt told me it was rejected by the warranty company. More to come
12/6/2025
George S. VERIFIED CUSTOMER
Jamie did a great job.She made me well aware of problem with wiper blades, and even put some winter air in the tires. Hahaha I am very well satisfied with today's service
11/26/2025
Jennifer L. VERIFIED CUSTOMER
Thank you for all your help. Staff was courteous and professional!
11/26/2025
Wayne W. VERIFIED CUSTOMER
Very fast service
11/26/2025
Mary D. VERIFIED CUSTOMER
Inspection system was down, necessitating another appointment. Jamie handled the situation well.
11/25/2025
Daniel D. VERIFIED CUSTOMER
Our customer service experience was top notch. Thank you!
11/25/2025
Alfred F. VERIFIED CUSTOMER
My service experience was Excellant.
Exceeded expectations.
11/25/2025
Doug R. VERIFIED CUSTOMER
Matt was very good and very thorough
11/24/2025
Robert L. VERIFIED CUSTOMER
Great service. Some differing opinions as to what is required to maintain factory and lifetime warranties on vehicles with low mileage use. Sales manager said every 5k miles or 6 months to rotate the tires and every 10k miles or 12 months for oil changes.
11/22/2025
Paulette B. VERIFIED CUSTOMER
My first time owning a Toyota . I have been a ford owner since I started driving. So far I am very pleased. Having the investment that the owner just brokered to do manufacturing in America has me more excited to want to stay with Toyota. Good job and thank you.
11/22/2025
Allen B. VERIFIED CUSTOMER
I am very pleased with the way she does business and also things I had done with my vehicles in the past
11/22/2025
Alexander Y. VERIFIED CUSTOMER
Soli DEO Gloria.
11/22/2025
Marlene R. VERIFIED CUSTOMER
Matt was kind, attentive and helpful! Enjoy coming to Laurel Toyota dealership.
11/21/2025
Timothy L. VERIFIED CUSTOMER
Jamie was very professional, helpful and kept me informed.
11/21/2025
Kim J. VERIFIED CUSTOMER
Jamie was terrific. Verified everything i wanted done. Very quick to call to explain what was needed and recommendations. Car was taken care of by service team I trust. Thank you.