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Real Reviews from VERIFIED CUSTOMERS
Darryl G. VERIFIED CUSTOMER
Staff was friendly and helpful. Vehicle inspection showed brakes needed replaced. Service gave options without being "pushy". All services were completed promptly.
11/11/2025
David H. VERIFIED CUSTOMER
The staff was very polite and took care of me and my situation. They went above and beyond my expectations. I will definitely go there again for service on my rav4. Thank you so much for everything.
11/8/2025
Daniel M. VERIFIED CUSTOMER
5 STARS!
11/8/2025
Hayden S. VERIFIED CUSTOMER
I am extremely happy with Laurel Toyota’s service department. The front desk employees are fast and friendly and the technicians are excellent and competent. Ive heard a handful of horror stories in the GR Corolla community regarding servicing them, especially during the 20k service but Laurel Toyota has been excellent!
11/8/2025
Bret M. VERIFIED CUSTOMER
Matt was great to deal with - he made everything so simple even after an open recall was discovered! And the gentlemen that brought my car to me afterwards were wonderful! I could not have asked for better service!!
11/8/2025
Brad P. VERIFIED CUSTOMER
Matt did a fantastic job!! Very Impressed with Service Today.
11/8/2025
Larry R. VERIFIED CUSTOMER
Great service. Very satisfied.
11/7/2025
William B. VERIFIED CUSTOMER
Nice and quick! All needed work done. Thanks!
11/7/2025
Thomas B. VERIFIED CUSTOMER
The young lady at the service desk was exceptionally efficient and very pleasant. It is nice to deal with competent service advisors.
11/7/2025
Ronald H. VERIFIED CUSTOMER
Service is always good at Laurel Toyota
11/7/2025
Charles S. VERIFIED CUSTOMER
Everything was fine!
11/7/2025
Donald R. VERIFIED CUSTOMER
Job well done.
11/5/2025
Christian S. VERIFIED CUSTOMER
Thank you Alan!
11/5/2025
Debra D. VERIFIED CUSTOMER
Check-in was easy and quick. Appreciated being informed during the repair. Friendly staff. Repairs were explained and also upcoming issues were stated Only bad thing was the cost of part and labor (not Toyotas fault). We were pleased with whole process.
11/5/2025
Timothy A. VERIFIED CUSTOMER
I’m always treated so well by the service department, they complete all the tasks requested, and I leave with a washed car. I would recommend this agency.
11/5/2025
Marian H. VERIFIED CUSTOMER
The Toyota Service Dept. is ALWAYS friendly, reliable and ready to help any way they can! I was in a rush and they did their best to accommodate me! I was grateful.
11/5/2025
Karen M. VERIFIED CUSTOMER
This is the second time I didn’t get a car wash. I now have two car wash vouchers.
11/5/2025
Kenneth P. VERIFIED CUSTOMER
Service was great
11/5/2025
Sharon K. VERIFIED CUSTOMER
N/A
11/4/2025
William R. VERIFIED CUSTOMER
Alan was a breath of fresh air in the service dept. WHAT A GREAT ADDITION
11/1/2025