Very professional and accommodating. Very easy to work with and very willing to please
7/2/2025
Shauna A. VERIFIED CUSTOMER
Love Lexus and the service crew. Roberto is so friendly and helpful.
7/2/2025
Terry O. VERIFIED CUSTOMER
I had made an appointment for a different issue, which resolved itself, I then ask if I could do an other service, which they did. Thank you very much. Easy to work with.
7/1/2025
Suzanne H. VERIFIED CUSTOMER
The service and Roberto were great.
7/1/2025
Deborah C. VERIFIED CUSTOMER
Thank you for everything!
7/1/2025
Amy K. VERIFIED CUSTOMER
Robert was professional, thorough with communication and my issue was resolved in a timely manner. Thank you!
6/30/2025
Larry G. VERIFIED CUSTOMER
Rob is the best - he has taken care of us for many years going the extra mile. Having both a newer Lexus and servicing our older Lexus during the time we owned it. He is always a welcome familiar connection when I bring my SUV for maintenance.
Thank Rob
6/29/2025
Alvin C. VERIFIED CUSTOMER
Robert did a great job for me.
6/29/2025
Linda M. VERIFIED CUSTOMER
Ierick…. Is the best. Pleasant, extremely helpful,
6/28/2025
Janice A. VERIFIED CUSTOMER
Our vehicle needed a part according to diagnosis done even though it was expensive and not really needed we ordered it,vafter almost two weeks we called to see what the hold up was, they said it was here for about a week but nobody bothered to call, so we make an appointment and after my car was there all day, they found out it wasn't the correct thing wrong with my car. Diagnosis said it was the amplifier but comes to find out it was the $4500 radio. We declined that expense and think there's lots of incompetency going on there, no one communicated with anyone on their "team" and made us deal with that, I'd rather buy another car not Lexus if that's the way this dealership in ran. I don't know why you want these surveys done, nothing is ever accomplished from them, in my opinion.
6/28/2025
Glenn D. VERIFIED CUSTOMER
Very grateful for wonderful service we received in an emergency situation.
6/28/2025
Jaymee C. VERIFIED CUSTOMER
I appreciate not only the best service he does for my car but also the concern and empathy Phillip provided me when I told him that I won’t be able to pick up my car on time because of a family matter.
6/28/2025
Robert B. VERIFIED CUSTOMER
Phillip was very professional, obviously he knows what he is doing! Communicates well, easy to work with!
6/28/2025
Edward H. VERIFIED CUSTOMER
Great service, could not ask for more.
6/28/2025
Charles P. VERIFIED CUSTOMER
I appreciate everything that was done to get us back on the road again.
6/28/2025
Roger L. VERIFIED CUSTOMER
A very positive experience.
6/28/2025
Steve C. VERIFIED CUSTOMER
I am always treated like their best customer!
6/27/2025
Carolyn P. VERIFIED CUSTOMER
Lexus of Colorado Springs has the very best customer service. Philip and all of the staff with whom I interfaced went above and beyond to ensure my experience there was exceptional.
6/27/2025
Rita D. VERIFIED CUSTOMER
Both of my Sideview mirrors were to be re-masked. They only did the driver side. The passenger side is still messed up.