He was amazing! I had to wait a little longer than expected and yet he took exceptional care of me and my car. I went in to brag about the experience to others throughout the day. Appreciate the fabulous service!
7/18/2025
Richard M. VERIFIED CUSTOMER
Phillip was quick and efficient. Check in was easy, check out was easy. Thanks Phillip!
7/18/2025
Richard M. VERIFIED CUSTOMER
Excellent service…
7/18/2025
Kathy W. VERIFIED CUSTOMER
Friendly Attentive and fast service
7/18/2025
Richard S. VERIFIED CUSTOMER
Kept in the know throughout the time you’re car is being worked on with e- mails of what is happening .
7/17/2025
Janice E. VERIFIED CUSTOMER
Good experience. Thanks!
7/17/2025
Maria Y. VERIFIED CUSTOMER
Philip Quinn, is always very helpful and pleasant! As a matter of fact I looked for him! He always takes care of the problem with my car!!
7/17/2025
Charles S. VERIFIED CUSTOMER
Great as always!
7/17/2025
Robert S. VERIFIED CUSTOMER
My LX was in for a nail in the tire (repair.) Unfortunately it wasn't repairable and had to be replaced. Everything thing was fine, the service consultant was exceptional. The only glitch is my new tire wasn't inflated to match the other tires. All of my other tires had 36 psi, the new one: 30 psi. I'm sure it's an oversight, but it is significant.
7/16/2025
Paul G. VERIFIED CUSTOMER
I had to ask why my car was still sitting there with the hazard lights on. It was 58 minutes after I got the notice it would be an hour for the repair and free wash. Robert then went back and got the crew to fix the tire which took 10 minutes. No wash, I said I didn’t have time to wait since I was on vacation and my wife was waiting for me to return.
7/16/2025
Elfego M. VERIFIED CUSTOMER
Roberto **** provided excellent service.
Your service scheduling needs HELP desperately. Please find an easier way for your customers to get a service appointment.
7/16/2025
Evelyn E. VERIFIED CUSTOMER
Confidence describes my feelings when I bring my vehicle to the dealership for service. Assurance the service is performed correctly and timely. Thank you!
7/16/2025
Dee B. VERIFIED CUSTOMER
Roberto kept ne informed as to what was happening. He is very helpful and always shows real concern for what is going on.
7/16/2025
Kathleen N. VERIFIED CUSTOMER
Roberto **** is such a knowledgeable & professional Lexus service representative… he is so very attentive to a customer’s needs, provides valued details regarding your vehicle needs/concerns & is extremely polite/kind! Lexus you have a ‘winner’ either way Roberto!!!
7/16/2025
Mark G. VERIFIED CUSTOMER
Robert Luger was so helpful and understanding my problem with the satellite radio system. I am very grateful for all the problem solving that was done to fix my vehicle sat system.
7/16/2025
Eric S. VERIFIED CUSTOMER
Total knowledgeable professional
7/15/2025
Shalon M. VERIFIED CUSTOMER
Robert was great, as was the lot tech. Both were extremely nice & professional.
7/14/2025
David S. VERIFIED CUSTOMER
Great!
7/14/2025
Julie C. VERIFIED CUSTOMER
I've always had excellent service at Lexus of Colorado Springs. Billy has been my service manager a few times and has always done a great job!
Thank you
Mike Christopher