Roberto did just a fine job. He let me know the status of the repairs several times as I was waiting at the dealership.
7/8/2025
Peter G. VERIFIED CUSTOMER
Good quick service and really enjoyed the new Location & Amenities.
7/8/2025
Michael L. VERIFIED CUSTOMER
Rob is knowable and friendly and professional. He’s a real asset to the team at Lexus
7/8/2025
Junie A. VERIFIED CUSTOMER
Exceeded expectations! This is the first time I had my car serviced here and I’m very happy about my decision. My car will be in a very good hands in the years to come. Thanks again!
7/8/2025
David B. VERIFIED CUSTOMER
Rapidly got me in for vehicle service and kept me apprised of how the repairs were proceeding
7/7/2025
Susan A. VERIFIED CUSTOMER
Excellent customer service and communication was great!
7/7/2025
Cindy C. VERIFIED CUSTOMER
Rob was always incredibly professional and was great at communicating on the status of the car. I had to get my brakes fixed and when they didn’t have it available, he was able to order it early and was transparent about pricing. Rob is great at what he does
7/6/2025
Eric H. VERIFIED CUSTOMER
Still don’t have the inspection report I was promised.
7/4/2025
Angel D. VERIFIED CUSTOMER
This service appointment was quick, efficient and very convenient!
7/4/2025
Travis S. VERIFIED CUSTOMER
Everyone was great ????
7/4/2025
Sami S. VERIFIED CUSTOMER
Roberto was very helpful and had a great attitude.
7/4/2025
Sherece A. VERIFIED CUSTOMER
A+ customer service and care.
7/4/2025
Andrea S. VERIFIED CUSTOMER
Great service as always.
7/4/2025
Steve J. VERIFIED CUSTOMER
Roberto does a fantastic job with customers.
Tyler worked diligently to diagnose my rattle complaint.
Thanks to each and both. Great customer experience!
7/3/2025
Scott M. VERIFIED CUSTOMER
Quick and easy service like always. Love the new location.
7/3/2025
Mary W. VERIFIED CUSTOMER
Very good service!
7/3/2025
Paige B. VERIFIED CUSTOMER
Roberto **** did an excellent job today interacting with me about a problem with my vehicle. He communicated clearly, was extremely polite and friendly. While my vehicle was being serviced, he checked in with me a couple of times to give me updates about how the servicing was going and gave me time estimates for how long it would take. I felt very reassured that my vehicle was being taken care of and that the problem was being taken seriously. Without my mentioning it, Mr **** noticed that my address was a two hour drive from the dealership and he took the extra measure of seeing that the servicing was done while I waited so that I could drive home with my vehicle instead of having to come back another day to pick it up.
7/2/2025
Steven M. VERIFIED CUSTOMER
Robert was outstanding and took care of us immediately when I came in with issues with my car. We’ve always have had excellent service with Lexus of Colorado Springs.
7/2/2025
Helen G. VERIFIED CUSTOMER
Very responsive on my emailed coolant replacement queries and I’ll contact him in the near future for brake fluid replacement and an alignment.