Roberto did well under the circumstances at the time of his helping me.
The lack of privacy disturbed and flustered me, therefore causing anxiety for me. A line formed behind me.
11/27/2025
Cynthia M. VERIFIED CUSTOMER
Thank you for a great experience!
11/26/2025
Charles D. VERIFIED CUSTOMER
Billy is always amazing. He got me checked in as there was a disconnect as to why I was there today, but we got it all figured out.
Thank you
11/26/2025
Catherine K. VERIFIED CUSTOMER
Billy was great! Kept me informed and was thoughtful in his approach.
11/26/2025
Jon D. VERIFIED CUSTOMER
The work done was excellent, very happy. Took a bit longer than expected but that was clearly communicated and handled professionally, no complaints at all!
11/26/2025
Julie B. VERIFIED CUSTOMER
Roberto was friendly, smiled and explained everything to me. I am super happy with his service!
11/26/2025
Johnathan D. VERIFIED CUSTOMER
Everything was great except for when I first arrived at my appt time. No one came to greet me and no one was at the desks. There were guys walking around with tablets but none of them said anything to me. It was about 5-10 mins till Billy came to the desk and helped me. Corwin Toyota is much better in that department. They have someone greet you at the car right away.
11/25/2025
Rory W. VERIFIED CUSTOMER
Everyone was very helpful.
11/25/2025
Gayle R. VERIFIED CUSTOMER
Helpful and great attitude with service. I highly recommend
11/25/2025
Michael L. VERIFIED CUSTOMER
Thank you.
11/25/2025
Heather R. VERIFIED CUSTOMER
Roberto is consistently professional, prompt, honest and kind. He’s been a joy to work with since the day we purchased our Lexus.
11/25/2025
Ron P. VERIFIED CUSTOMER
Always good service
11/25/2025
Carol H. VERIFIED CUSTOMER
I sure will.
11/25/2025
Sabine S. VERIFIED CUSTOMER
Billy was great in helping me today
Five out of five stars
11/25/2025
Scott H. VERIFIED CUSTOMER
I’ve been a Lexus customer for 24 years. Roberto is the new gold standard of service reps. There’s no “ I’m doing you a favor “ attitude which pops up here and there with some longer serving reps . He is fast, hustles , knows his stuff and treats you well
11/25/2025
Roseann E. VERIFIED CUSTOMER
I’ve spoken with Tyrone and he has the details of my experience in 11/21-22/25.
11/25/2025
James K. VERIFIED CUSTOMER
I have an issue that Tech/ sales should have dealt with and did not.
11/25/2025
Cheryl S. VERIFIED CUSTOMER
The service is always top notch
11/23/2025
Marsha V. VERIFIED CUSTOMER
Anthony was great! He patiently answered my questions concerning rearview mirror adjustments, EV charging distance and using HV FOR highway driving.