Roberto was great!
My car is in great shape again!
The detail cleaner did a stupendous job—shocking that he could buff out the back end of its scratches. You all are the best
11/22/2025
Andrew E. VERIFIED CUSTOMER
Roberto was awesome and explained everything about the service. Very courteous and helpful even asked if I had any questions.
11/22/2025
Patryce F. VERIFIED CUSTOMER
Manual is very professional and goes up and beyond his job to provide the best service. I appreciated his thoughtfulness and knowledge. He is a great ambassador for Lexus of Colorado Springs.
11/22/2025
Benjamin O. VERIFIED CUSTOMER
Roberto and team did a great job! They didn’t miss a anything.
11/21/2025
Lilan F. VERIFIED CUSTOMER
Explained service and cost precisely.
11/21/2025
Dorothy H. VERIFIED CUSTOMER
Robert gave me important information regarding my warranty.
Robert went above to also made sure my car got washed
Robert double checked his doubts with other staff and went and checked the car odometer to actually make certain it needed the care.
11/21/2025
Laurie M. VERIFIED CUSTOMER
Your business was a great of fresh air from the Lexus dealer we had been going to. Worth the extra drive. Thanks
11/21/2025
Ashton B. VERIFIED CUSTOMER
We were extremely satisfied with Roberto, the service, and everybody. We were in contact there at Lexus. It was a great experience. Thank you so much!
Burke and Cindy
11/21/2025
Trevor P. VERIFIED CUSTOMER
He was very professional and a great advisor . I wish I got him more.
11/21/2025
Michael H. VERIFIED CUSTOMER
Robert did a great job. Kept his composure and ability to professionally communicate with his customers, even though manning was low. I am disappointed the leadership at Lexus did not take care of the workers this past week. I feel the whole crew did an outstanding job under the circumstances. The smoothness of my normal visits was disrupted but Robert made up for it with his professionalism.
11/20/2025
Sharon L. VERIFIED CUSTOMER
Roberto was absolutely perfect.
11/20/2025
Michelle N. VERIFIED CUSTOMER
Tires were not in stock or ordered for scheduled service. Wasted Saturday. Thanks for nothing.
11/20/2025
Reynaldo P. VERIFIED CUSTOMER
Roberto has a great customer service base on my experience. Great attitude!
11/20/2025
Michael M. VERIFIED CUSTOMER
Good job
11/20/2025
Irene A. VERIFIED CUSTOMER
Anthony was amazing! Everyone there always makes me feel so special and I love what great work you do! Ty!
11/20/2025
Jenna B. VERIFIED CUSTOMER
Had the brakes replaced yesterday and the rotor cap fell off this morning. I took the vehicle back in and missed 2.5 hours of work and my wife was late to work because of this issue. Although the issue was fixed by lexus, the lack of quality assurance by the maintenance team impacted us. I would appreciate a phone call from Lexus management on this topic.
11/20/2025
Kenneth D. VERIFIED CUSTOMER
Roberto was pleasant and helpful. The 10,000 service was completed without any complication.
11/19/2025
Chris S. VERIFIED CUSTOMER
Anthony was great. Very informative and made getting my car serviced a good experience. You have a great employee in Anthony
11/19/2025
Tina J. VERIFIED CUSTOMER
Roberto was the only service advisor on duty today. He did have help from one other person from another department. As the line grew from people dropping off for service, Roberto stayed professional, remained calm and was apologetic for the shortage of manpower.
11/19/2025
Frank A. VERIFIED CUSTOMER
Thank you Lexus I’m very grateful for your service Frank A