Toyota service meaning work is great. But the price or the cost for labor is very high. For Seniors Citzens that live on once a month income when everything is coming out of that once a month check. We need help to continue in bringing our vehicle in when service is needed.
12/12/2025
Shirley J. VERIFIED CUSTOMER
Service on scheduled appointment time. Wait time was not long. All services needed completed and explained
12/12/2025
Donald A. VERIFIED CUSTOMER
Great job..
12/11/2025
Elizabeth P. VERIFIED CUSTOMER
Not a long wait and friendly and accommodating
12/11/2025
Carlos B. VERIFIED CUSTOMER
Very happy with the service and accommodations. I missed my appointment by 2 hours and they were very understanding and helpful. My car received full service and recommendations and was ready with in an hour. Than you.
12/6/2025
Billy E. VERIFIED CUSTOMER
Everything went well
Friendly and great service
12/6/2025
Brandon A. VERIFIED CUSTOMER
Michael was very professional and communicated throughout the repair process. I would recommend him to anyone needing service at Roberts Toyota.
12/6/2025
Marnie D. VERIFIED CUSTOMER
He was very kind and went out of his way to find an answer to my question.
12/6/2025
Lynn C. VERIFIED CUSTOMER
I waited two hours in the customer lounge. Finally I went back to the service area and found the car was ready to go. But no one had come to let me know.
12/6/2025
Deborah W. VERIFIED CUSTOMER
Love my Highlander! Love Roberts for taking care of it!
12/6/2025
Angela L. VERIFIED CUSTOMER
Roberts Toyota has been my go to for 8 yrs. They have great customer service and go the extra mile. I really appreciate that.
12/6/2025
Jamie G. VERIFIED CUSTOMER
I arrived a few minutes before my scheduled appointment. They took my car right back & had everything serviced in 30 minutes or less. I was very pleased. As always everyone was so nice. I have never been more happy with my purchase & services through Toyota
12/6/2025
Wendi H. VERIFIED CUSTOMER
Larry and his team are excellent! Thank you!
12/6/2025
William D. VERIFIED CUSTOMER
Very reliable. Fast and accurate service.
12/6/2025
Dudley D. VERIFIED CUSTOMER
Service Department is Awesome !
12/6/2025
Susan A. VERIFIED CUSTOMER
Not sure why it took 2 1/2 hours to do an oil change and tire rotation
12/6/2025
Laura K. VERIFIED CUSTOMER
After 3 days and my car not even being looked at I went to the Cool Springs Toyota, where I will be staying.
12/6/2025
Brenda M. VERIFIED CUSTOMER
Was completely satisfied with quality of service, but I had a 2:00 appointment, arrived at 1:30, and my car wasn’t ready until 4:30. Didn’t think I’d have to wait 2 1/2 hours.
11/26/2025
Karilu R. VERIFIED CUSTOMER
She was friendly and knowledgeable. Quick to help me get in and out