We were in a bind. We needed a new water pump before we could leave on a week-long 1,600 mile round-trip road trip. We learned of the issue the week before and made plans to have it repaired elsewhere. When a miscommunication in the repair schedule blew up those plans, we called Roberts late in the day because of the good work they had done on the transmission the week before. I normally am skeptical of dealer services, but Roberts got us in that night and the repair was done the next day as promised, in time for our trip the following day. As my husband said, “There is service, and there is service that makes a difference.” THANK YOU for making a difference in the service you provide. Highly commend and recommend!
8/11/2023
Tommy J. VERIFIED CUSTOMER
Great job.
8/11/2023
Connie C. VERIFIED CUSTOMER
The patience and courtesy were very much appreciated.
8/10/2023
Robin G. VERIFIED CUSTOMER
Good service- questions about process answered
8/10/2023
Alan D. VERIFIED CUSTOMER
They work very fast, I appreciate that
8/9/2023
Kenneth J. VERIFIED CUSTOMER
It took 3 hours. I’m pretty sure they forgot about me. Other than that everything was fine. Staff is always friendly and helpful.