Mikey is always the bomb, even when my car makes me feel like a lunatic. Thank you!
6/2/2026
Dwight B. VERIFIED CUSTOMER
Chris did a great job with our car and kept us informed of the progress.
6/2/2026
Umberto G. VERIFIED CUSTOMER
Mike was excellent as a service advisor. The mechanics were able to correct the issue with the screeching brakes that was missed during last week visit. Unfortunately in the process they disturbed the interior of my vehicle. The cover protecting the interior carpet on the folded floor was removed and the interior was stained with dark grease and soot. This was unacceptable. I was told I would receive a call from the service manager regarding this total disregard for the vehicle, but I have not received it as of this writing.
6/2/2026
Christopher R. VERIFIED CUSTOMER
Excellent service as always.
6/1/2026
Danielle H. VERIFIED CUSTOMER
Mikey was great! All the people are great! This was my 2nd time in, I moved from Franklin to Columbia and look forward to making my next purchase from you guys. The service department treated like I have been a longtime customer, but this is just the beginning!
Thank you!
5/30/2026
Paul J. VERIFIED CUSTOMER
Excellent ????
5/30/2026
Robert F. VERIFIED CUSTOMER
From my initial phone call to checkout and everything in between, I was, as always, totally happy with my Robert's Toyota Service crew. Friendly, helpful, competent, & professional.
5/30/2026
John R. VERIFIED CUSTOMER
I'm happy for now!!
5/30/2026
Ronald L. VERIFIED CUSTOMER
No call back or text on status / schedule of extensive repairs, which would have helped me plan my activities.
5/30/2026
Monique S. VERIFIED CUSTOMER
Thank you
5/30/2026
Tom H. VERIFIED CUSTOMER
Sean is a gentleman in the tradition of every employee I’ve dealt with at Roberts over the years. Thank-you Sean
5/29/2026
Joshua F. VERIFIED CUSTOMER
Sean did an outstanding job. He is very knowledgeable, efficient, and communicates well with customer. Thank you!
5/29/2026
John H. VERIFIED CUSTOMER
Awesome Service and it’s Greatly Appreciated!! Thanks!!
5/28/2026
Rui D. VERIFIED CUSTOMER
Here’s your text with corrected punctuation and improved readability while keeping your original tone and message:
Another dishonest dealer in Columbia.
My wife has a Toyota RAV4 and took it to Roberts Toyota of Columbia because Toyota gives you the first 3 oil changes and tire rotations for free. Well, not really — you paid for it with the car.
I am a retired automotive technician with over 45 years of service. The last time I took it there, it did not feel like they rotated the tires, so this time I marked them.
He called me and told me my wife’s car was done. I grabbed the paperwork, walked to the car, and the tires were never rotated.
I approached the service writer, told him, and showed him the pictures. He told me they did rotate them, but only on one side. I marked both sides.
Lies, lies, lies.
So if you go there — which I would not recommend — mark your stuff, whatever you’re having done.
5/28/2026
Sue L. VERIFIED CUSTOMER
I had to wait over 2 hours for an oil change and tire rotation. No updates were given only excuses when I had to ask what was taking so long And yes I did have an appointment and actually arrived early.
I will be back because they have always treated me with courtesy.
5/27/2026
Deborah H. VERIFIED CUSTOMER
Good dude
5/27/2026
Lindsey A. VERIFIED CUSTOMER
Wonderful experience with the service team and the service