Great guy to deal with.One of the best in the business.
3/1/2024
Deborah W. VERIFIED CUSTOMER
Thank you.
3/1/2024
Michael H. VERIFIED CUSTOMER
Inner finder had missing push-pins not installed at all or incorrectly. I do have pictures.
2/29/2024
Georgia D. VERIFIED CUSTOMER
I have been going to Lexus of CoolSprings and Lexus of Nashville no one has ever said anything about the problem I had .
2/29/2024
Nancy G. VERIFIED CUSTOMER
Met with a smile, even though appointment was later in the day. He was very pleasant to speak with. Larry kept me informed on my service and also explained a future service needed and that it would take at least a couple of hours or so and that I might want to make arrangements to leave the vehicle and not have to wait in the waiting area for that long. Very pleased !!!!
2/29/2024
Paul S. VERIFIED CUSTOMER
Larry is a good man. Great communication and very straightforward.
2/29/2024
James G. VERIFIED CUSTOMER
Totally satisfied, I appreciate your service department. Also Cory Southern is assume
2/29/2024
Charity N. VERIFIED CUSTOMER
They replaced the oil filter that was leaking and the customer service was good but no one mentioned anything about my driveway oil stains from the leak when I showed them pictures. I'm going to attempt to get all the oil off myself by scrubbing. Just not how I planned to spend my weekend.
2/28/2024
Brent C. VERIFIED CUSTOMER
Pretty easy. No problems. I had to get the recall taken care of with the vehicles kicking into drive from neutral and the first oil change and service too. Everyone was kind and considerate.
2/27/2024
Duncan P. VERIFIED CUSTOMER
Thanks to Larry and his capable team
We will be back.
2/27/2024
Jonathan E. VERIFIED CUSTOMER
Effective and efficient! Good people skills.
2/27/2024
Daniel W. VERIFIED CUSTOMER
Just seems like it was very unsatisfactory sales guys was ****
2/27/2024
Joe M. VERIFIED CUSTOMER
I have always received professional and courteous service from the service department.
2/26/2024
Shannon S. VERIFIED CUSTOMER
Larry was, as always, wonderful. Car running fine so far. Thanks.
2/25/2024
James E. VERIFIED CUSTOMER
Quick and kind. Awesome experience. Will definitely return
2/25/2024
Robert V. VERIFIED CUSTOMER
Everyone was polite and seemed to be reasonably happy and respectful. The service was fairly quick. Thank you!
2/24/2024
William L. VERIFIED CUSTOMER
I believe the technician accidentally held on to my wheel lock. I live in Huntsville. My address is 165 John Thomas Dr Unit 4408 Madison AL 35757. However, I am moving to Virginia on March 2
2/24/2024
Brad L. VERIFIED CUSTOMER
Great work and people????
2/23/2024
Ronnie H. VERIFIED CUSTOMER
Fast, took care of business and very mice
2/21/2024
Cindy G. VERIFIED CUSTOMER
I was alarmed when my husband came home today and said you charged me $60 too much at my last visit. Thank you for the credit today for that excessive charge from the last bill. So glad my husband asked me for that bill last night and asked at checkout today about the overcharge. It is sad to think I need to send him to keep from overpaying Roberts Toyota. I am a former loyal customer of Beaman Toyota 2008 until I came to your dealership when they moved. I felt very secure w them and bought new cars and tires from them. I need a dealership I can depend on—that will not take advantage of me. Very disappointing.