Professional and explained in detail the problem and fixes to resolve the issue.
5/8/2024
Jeff S. VERIFIED CUSTOMER
They were able to see us quickly and diagnose the problem and fix it all in one afternoon. We were very pleased and grateful.
5/8/2024
Sharon F. VERIFIED CUSTOMER
Thank you for your service.
5/8/2024
Tony B. VERIFIED CUSTOMER
I have discussed the issue with Larry and Erin regarding the work performed on my 2024 Tundra. There was an approximate 1 inch long scratch in the paint on the inside of the driver’s side door where the work on the seat was performed. Also the tailgate was used as a workbench for the seat repair as evidenced from the Toyota app showing the hatch was open and the scratches on the inside of the tailgate. Erin and Larry were very professional in the initial handling of this issue. Erin said she will call me with a plan of how to get the damage remedied.
5/8/2024
Christine C. VERIFIED CUSTOMER
Service was efficient and thorough, and we always love Larry! He facilitates a truly caring relationship with customers, and I know our car is in great hands when we come to Roberts Toyota.
5/7/2024
Roger B. VERIFIED CUSTOMER
No problems. Please change my address in your records to 105 Greenwood Street, Mt. Pleasant, TN. 38474. Thank you.
5/7/2024
Robert H. VERIFIED CUSTOMER
????
5/7/2024
Nina H. VERIFIED CUSTOMER
Please NO survey! Thanks
5/7/2024
William B. VERIFIED CUSTOMER
Did good job putting tonneau cover on looks like came from factory with it
5/7/2024
Luis H. VERIFIED CUSTOMER
excellent service. and with an extremely professional and friendly staff... thank you very much to all the members who make up Roberts toyota
5/5/2024
Brandon B. VERIFIED CUSTOMER
Grease on the door and door handle, not a big deal at all to me but might be to someone. My only advise of improvement…
While typing this I went out to the car and also noticed greasy hand prints on the bumper and under the hood. Again not a big deal but I’m very meticulous when I service a customers car and I would expect the same from a Toyota dealership. This is not me complaining, just trying to help you help your business.
5/5/2024
THOMAS B. VERIFIED CUSTOMER
Tks
5/4/2024
JULIA H. VERIFIED CUSTOMER
Outstanding service thank you
5/4/2024
STEVEN M. VERIFIED CUSTOMER
Service tech was polite and explained everything that pertaining to my visit,thank you for your help with my toyota tacoma..
5/4/2024
Nikolas C. VERIFIED CUSTOMER
Patrick was outstanding! Explained everything. Gave us options. Great experience.
4/13/2024
Keith N. VERIFIED CUSTOMER
Everyone was courteous and professional. Did exactly what I asked.
4/13/2024
Wayne C. VERIFIED CUSTOMER
Job well done. Thorough and quick.
4/13/2024
Shelby D. VERIFIED CUSTOMER
Michael Hughes was great to be greeted by. The tech performed a smooth and thorough inspection while also performing a quickly timed service. Would highly suggest this dealership service department to anyone!