Excellent customer service from drop off to drive off!
10/20/2025
Julie M. VERIFIED CUSTOMER
JT was awesome!
10/20/2025
Jerry A. VERIFIED CUSTOMER
Very good and friendly
10/20/2025
Michael H. VERIFIED CUSTOMER
Very great experience and so nice and accommodating for my time.
10/19/2025
Tyler W. VERIFIED CUSTOMER
Zach is always very helpful and most professional. It is obvious that he truly cares for his clients. I know that my vehicle is always in good hands with Zach and J Allen Toyota.
10/19/2025
Debra A. VERIFIED CUSTOMER
I now need 20 new lug nuts which I find very hard to believe. I had oil on the hood of my car, on the passenger front fender and in the passenger seat. All of my valve caps are missing. I will no longer purchase nor service any vehicle at this dealership ever again.
10/19/2025
Stephen C. VERIFIED CUSTOMER
Rose kept me completely informed about my SUV. The service was outstanding.
10/19/2025
Jocelyn S. VERIFIED CUSTOMER
Took 4.5 hours wait for a routine maintenance, ????????
10/19/2025
Gerard B. VERIFIED CUSTOMER
JT is an important asset for J Allen Toyota. He is very customer friendly and takes time to explain everything that needs to attention.
10/19/2025
Caroline N. VERIFIED CUSTOMER
Dennis watts was very very polite and professional.
10/19/2025
Ramona F. VERIFIED CUSTOMER
Very satisfied
10/19/2025
Frank T. VERIFIED CUSTOMER
Greatjob
10/19/2025
Linda M. VERIFIED CUSTOMER
Great job.
10/19/2025
Courtney E. VERIFIED CUSTOMER
Professional, friendly and knowledgeable! Great service!
10/18/2025
David P. VERIFIED CUSTOMER
I made my service appointment for the express purpose of correcting a problem with my tire pressure sensor.
It took repeated attempts to try and schedule an appointment. I was referred repeatedly to the website, which does not work for scheduling appointments.
I stated that since the car would be there for the tire sensor that they should also check to see if it was due for an oil change.
I was on time for my appointment and after 4 1/2 hours my car was the last car released in the afternoon. The oil had been changed and the tire pressure sensor was still malfunctioning.
10/18/2025
Sean H. VERIFIED CUSTOMER
He was very courteous and helpful. Was able to get all of my questions answered.
10/18/2025
Resha J. VERIFIED CUSTOMER
Kaylee Rogers was really good with handling may service and is very knowledgeable about vehicle service. She is very polite and is very professional. Thank you Kaylee
10/18/2025
Michael A. VERIFIED CUSTOMER
Great service
10/18/2025
Wade H. VERIFIED CUSTOMER
A lady released vehicle to me.
The video a dirt filter that I in 2 yeard
Ago. Evidently filters were not changed at last service at Allen Toyota.