Jonathan was a great advisor. Friendly, efficient service. He went above and beyond!! Would highly recommend Jonathan and J. Allen Toyota to all.
10/29/2025
Richard C. VERIFIED CUSTOMER
Took quite a bit of time for servicing. Received a confusing text about battery replacement. Appeared that the labor would be $273 when in fact the battery and replacement was $273. Have a service plan but received a bill for the maintenance. Everything wa resolved but I'll have to come back for the battery replacement.
10/29/2025
Alan D. VERIFIED CUSTOMER
Thanks so much for the help today
10/29/2025
Dawn W. VERIFIED CUSTOMER
Dante did an excellent job today. So glad he was my service advisor, will be back for sure
10/29/2025
Vincent G. VERIFIED CUSTOMER
K
10/28/2025
Susan P. VERIFIED CUSTOMER
Everyone helpful, knowledgeable, and friendly. Very quick service
10/28/2025
Jovita C. VERIFIED CUSTOMER
I was very satisfied with the service Dante gave me. I was happy with the treatment I was given.
10/28/2025
Patricia T. VERIFIED CUSTOMER
Was misquoted upfront; total price way out of budget. Not doing much on the trust factor.
10/28/2025
Linda D. VERIFIED CUSTOMER
I received too many confusing messages
10/28/2025
Clifton C. VERIFIED CUSTOMER
Average explaining the issues I’ve been with the vehicle technicians looked at it and they’re not find any of the issues that have been happening with the truck. My wife was there from 9:15 until about 3:30. That is way too long to have somebody wait. I feel like she should’ve been giving a rental car free of charge the length a time she was there completely ruined our whole day of planning for y’all to find no answers to any of the issues we are having note look at the review video. It was very unprofessional, listening in the background.
10/28/2025
Ruby R. VERIFIED CUSTOMER
Service was prompt and professional
10/28/2025
Lisa S. VERIFIED CUSTOMER
Unfortunately the problem I came in for was not resolved. I’ve had a tire pressure warning system malfunction message almost daily since my tires were rotated 9/26/25. But tire pressures did show up occasionally. Now they’re not showing up and the warning light on my dash won’t go away.
10/27/2025
James L. VERIFIED CUSTOMER
Service team very knowledgeable and helpful with questions regarding the Capstone Tundra. Always very polite and respectful.
10/27/2025
Frederick P. VERIFIED CUSTOMER
Very happy
10/27/2025
David W. VERIFIED CUSTOMER
You have a real jewel in Arianna. She is very personable and caring. It felt like having a family member taking care of us.
10/27/2025
Keith P. VERIFIED CUSTOMER
A J Crouse was one of the worst service providers that I have had in all the years I’ve been dealing with Allen Toyota. After he took over the vehicle he never kept me abreast of the timing or maintenance and I finally had to ask another representative only to find out my vehicle had been finished for a while. It was one of the most disappointing experiences I have had there.
10/26/2025
Lafonda W. VERIFIED CUSTOMER
Ms.Arianna, was very nice to me. She's polite. She's knowledgeable about cars, and she greeted me with a smile.
Thanks for your service
Lafonda W