Kaylee was very helpful in keeping us updated about our vehicle. She went to bat for us on a warranty issue which was truly appreciated!
9/27/2025
Delia B. VERIFIED CUSTOMER
My car should have had the maintenance it needed at the time of the last visit Sept 4 I should not have had to bring it back again and get charged more for labor. It cost me time off work and more money.
9/27/2025
Mark C. VERIFIED CUSTOMER
Arianna was wonderful. She was very courteous and professional for our entire visit. She did a great job. We will definitely use J Allen Toyota and Arianna again.
9/27/2025
Glen E. VERIFIED CUSTOMER
Outstanding team!
9/27/2025
Loretta K. VERIFIED CUSTOMER
The service team is very accommodating. Zack Corbin is really dedicated to the clients satisfaction
9/27/2025
Emilio G. VERIFIED CUSTOMER
You guys are the best thank you
9/27/2025
Jennifer M. VERIFIED CUSTOMER
Everything was great. Thank you
9/27/2025
Catherine T. VERIFIED CUSTOMER
You guys and gals are simply amazing! So friendly, courteous, professional, efficient and make customers feel like family, offering the very best service!
Keep working to excellence.
9/27/2025
Matthew T. VERIFIED CUSTOMER
All four tire pressures were different amount and not the correct amount, one was as low as 26 pounds.
Do better.
Everything else was good.
9/27/2025
Charles A. VERIFIED CUSTOMER
Best dealership ever
9/27/2025
Claudia G. VERIFIED CUSTOMER
Kaylee was an outstanding customer service representative! Very attentive and thorough! I appreciate the fine customer service! It means a lot!
9/27/2025
Jolie D. VERIFIED CUSTOMER
Excellent job
9/26/2025
Ai F. VERIFIED CUSTOMER
I always waited few hours or more when I brought my vehicle to maintenance, but I had quickest waiting time ever! Also friendly and helpful service as well. Great experience.
9/26/2025
Frank I. VERIFIED CUSTOMER
When I arrived, it was very awkward. I waited by my car for about ten minutes in the driveway. Two other clients were also there. They were annoyed at being ignored. It was kind of odd. No signage telling us to wait at vehicle or go in to check in. Oil change was for 1:30. I left at almost 4:00. Oil changes should not take over two hours. This is the second time I waited over two hours for an oil change.
9/26/2025
Cassandra H. VERIFIED CUSTOMER
I recently brought my vehicle in for routine maintenance at J Allen Toyota and had the pleasure of being assisted by JT. From the moment I arrived, he greeted me warmly and handled the check-in process with efficiency and professionalism. JT worked with a clear sense of urgency, ensuring that everything was set up quickly while still taking the time to explain the process and answer my questions. He made the entire experience smooth and stress-free, and I truly appreciated his attention to detail and commitment to great customer service. JT is a real asset to the team, and I’ll definitely look forward to working with him again in the future.
9/26/2025
Joann M. VERIFIED CUSTOMER
They a wonderful job taking care of my truck didn’t take me that long to get in and out. They were very polite people very thoughtful.
9/26/2025
John N. VERIFIED CUSTOMER
Great service
9/26/2025
Donald R. VERIFIED CUSTOMER
Zach was great,he kept us updated and very friendly, polite. He also research a an answer for something we ask him about our mirrors.
9/26/2025
Charles R. VERIFIED CUSTOMER
Ok
9/26/2025
David C. VERIFIED CUSTOMER
Excellent Service advisor! Very knowledgeable, And Customer oriented!
Very patient and sincerely concerned about customer needs! Dante is definitely an asset to your organization!