Everything ran very smoothly. Zach is extremely good at what he does. I love the Uber service. It makes dropping your car off a breeze!
9/18/2025
Micheal V. VERIFIED CUSTOMER
Terrible customer service and my question was not answered. I will never go back to this place as well as my family.
9/18/2025
Garry T. VERIFIED CUSTOMER
Had a trans leak after they filled the trans
9/18/2025
Stanley M. VERIFIED CUSTOMER
Dante was very courteous and professional.
9/18/2025
Shelby W. VERIFIED CUSTOMER
You have serviced my Venza for 12 years
Courteous respectful and great service
9/18/2025
Bill B. VERIFIED CUSTOMER
Arianna friendly and interactive. The whole team out front is great. Service techs in back got everything done an hour early. Thanks to all the team
9/18/2025
Leslie C. VERIFIED CUSTOMER
Kaylee Rodgers was great. She came to me in the waiting room when it was time to give me information, when she needed my consent, and when my car was ready. She was very polite and very sweet and nice to me!!
9/17/2025
Charlene L. VERIFIED CUSTOMER
It took 2 hours to tell me they can’t change a fog light bulb. Told me it’s time for tires and I have 2 new tires on my vehicle, that was not true.
Would not turn off my maintenance light. I had to argue to get it turned off.
9/17/2025
Latoya R. VERIFIED CUSTOMER
Kaylee was very friendly and professional.
9/17/2025
Stephanie B. VERIFIED CUSTOMER
I have serviced both of my vehicles with J. Allen since I purchased 2013 and 2021 without issue. Today, I scheduled for regular maintenance( oil change etc.) and belt check. Over 2hrs later, I didn’t get the maintenance I scheduled. I let Jonathan know that my drive side door handle was loose, but still attached. My door handle was placed in my cup holder, and Jonathan told me it was detached during service.
9/17/2025
Susan G. VERIFIED CUSTOMER
Great customer service
9/17/2025
Judy R. VERIFIED CUSTOMER
Everyone I encountered, especially Jonathan, was very friendly, helpful and professional. My service was completed in record time.
9/17/2025
Rosa B. VERIFIED CUSTOMER
El mejor servicio
9/17/2025
Mark J. VERIFIED CUSTOMER
Rose is great
Issue with vehicle being returned with warning lights flashing
9/17/2025
David B. VERIFIED CUSTOMER
Very pleased with way we were treated
9/17/2025
Matt W. VERIFIED CUSTOMER
Already completed the survey.
9/17/2025
Caitlyn M. VERIFIED CUSTOMER
Rose was phenomenal in every aspect!
Helpful, great at communicating, knowledgeable, and kind! And she has the coolest nails ever! 10/10
9/17/2025
Sonya C. VERIFIED CUSTOMER
Zach Corbin was very professional and kept me informed on the status of my vehicle during the visit.
9/17/2025
Denise D. VERIFIED CUSTOMER
Jalen was such a pleasure to work with. He made sure I understood everything they were doing.