We made an appointment and expected to get in at our appointment. Then you said the service would be an hour half and you didn’t take my truck in until an hour and 15 minutes had passed. Not satisfied.
11/20/2025
Jennifer B. VERIFIED CUSTOMER
There were oil stains and hand prints all over my car. There was oil dripped down the front of my car as well.
11/20/2025
Shawn W. VERIFIED CUSTOMER
Rose was a great service worker. She had me out of there under an hour
11/20/2025
Albert A. VERIFIED CUSTOMER
Rose kept me informed on the service of my check. She answered all my questions and put my mind at ease.
11/20/2025
Tamye R. VERIFIED CUSTOMER
Zach is always a pleasure to ha e helping me. He gives excellent customer service.
11/19/2025
Pam T. VERIFIED CUSTOMER
Extremely helpful and knowledgeable
11/19/2025
Anthony S. VERIFIED CUSTOMER
Dante is a great guy. Took care of everything I needed and kept me up to date with text while they were working on my truck.
11/19/2025
Donald O. VERIFIED CUSTOMER
Zac did an excellent job helping me!
11/19/2025
Robert W. VERIFIED CUSTOMER
Great job. Very nice group of people at JA. Customer satisfaction
11/19/2025
Caron E. VERIFIED CUSTOMER
JT was very helpful and informative.
11/19/2025
Dalaney M. VERIFIED CUSTOMER
After tires were rotated, the truck had a horrible vibration at highway speeds. Was charred for a diagnostic after CEL but car had bumper to bumper warranty.
11/18/2025
Bethella P. VERIFIED CUSTOMER
Zach Corbin is always professional, but very personable and always makes sure I am completely satisfied with whatever service I am receiving.
11/18/2025
David E. VERIFIED CUSTOMER
Rose is the best.
11/18/2025
Gary B. VERIFIED CUSTOMER
Saturday evening after having my car serviced I noticed the puddle light under my driver side doesn’t look right. Still works but the light pattern is not the same. So I crawled under to look and the lens on the light is broken and the bezel around the lens is crushed in a bit. I believe when the car was lifted to rotate the tires maybe the lifting arm either swung into the light or it was positioned wrong and broke the light.
11/17/2025
Margaret B. VERIFIED CUSTOMER
Na
11/17/2025
Duncan M. VERIFIED CUSTOMER
Zach did a good job and he was a very good communicator as to the status of the service. I hope I get him next time.
11/17/2025
John H. VERIFIED CUSTOMER
Zach did an excellent job! He kept me informed of the work being performed and answered all of my questions.
11/17/2025
Jay W. VERIFIED CUSTOMER
Very courteous and professional
11/16/2025
Sheila T. VERIFIED CUSTOMER
Drive smooth
11/16/2025
Company Q. VERIFIED CUSTOMER
Everything is good but it took 2 hours for maintenance so I think it is a little bit too long