Previously explained to numerous staff. However, I have done business with J Allen for a number of years and have always received top notch service. The other day however left much on the table and I wasn’t impressed.
11/22/2025
Michelle B. VERIFIED CUSTOMER
I was completely satisfied with the service that I received on my vehicle. From start to finish, my technician, Dante Madison kept me informed, he explained the repairs and provided photos and videos. He was very courteous, professional, friendly and responsive when I had additional questions. He helped ease a lot of the anxiety when I discovered I had an engine oil leak. I will definitely be a return customer.
11/22/2025
Patrick S. VERIFIED CUSTOMER
I was impressed with his professionalism and attitude and helpfulness. Very impressed with his expertise.
11/22/2025
Tyra J. VERIFIED CUSTOMER
Everything was great
11/21/2025
Raymond N. VERIFIED CUSTOMER
I was completely satisfied with Jaylen’s help he got my car in without an appointment and got a service in a reasonable amount of time. He also provide an Uber home and an Uber is picking back up. I only live about a quarter mile from Allen Toyota so it was very nice. I didn’t have to sit there in the waiting room or appreciate all that seriously Jaden was very professional and sincere.
11/21/2025
Arthur B. VERIFIED CUSTOMER
I am happy to contribute.
11/21/2025
Kelli S. VERIFIED CUSTOMER
He’s the absolute BEST.!!
11/21/2025
Alicia Q. VERIFIED CUSTOMER
Dante was very nice. He did a great job of informing me what my vehicle needed and suggested maintenance needed soon
11/21/2025
Richard D. VERIFIED CUSTOMER
Zack was very helpful. Like doing business with J Allen Toyota. Don’t forget Tim, have to be real good to fill his shoes.
11/21/2025
Annette M. VERIFIED CUSTOMER
My service tech was very helpful and kept me informed of vehicle status. She also checked on my maintenance contract and coordinated a new one. Very well pleased with the service completion time required.
11/21/2025
Barbara B. VERIFIED CUSTOMER
Great service!
11/21/2025
Joseph L. VERIFIED CUSTOMER
Everything was great
11/21/2025
Brandon K. VERIFIED CUSTOMER
Wait about 2 1/2 hours, but it sounded like they are behind before I got there.
11/21/2025
Jazzilyn H. VERIFIED CUSTOMER
Everyone was pleasant to work with!
11/20/2025
Natalie L. VERIFIED CUSTOMER
service was exceptionally professional and quick. I am very very satisfied.
11/20/2025
Curt B. VERIFIED CUSTOMER
Rose assured me that all of my concerns would be checked out and the cause would be found. Rose kept me informed during the morning. Also, when I set the appointment I was informed that I should expect a 2 hour stay. Much better than over promising. Rose should be commended. True professional. Thank you Rose.
11/20/2025
James S. VERIFIED CUSTOMER
He was a very polite advisor. Kept me informed of my vehicle while it was being worked on.
11/20/2025
Tyrone S. VERIFIED CUSTOMER
AJ was awesome, I had an issue after Service and he did everything to make sure my problem was taken care of. Great asset to your team. JT was very helpful as well.
11/20/2025
Loretta K. VERIFIED CUSTOMER
Zach has dynamic energy. I really appreciate his professionalism. He explains all aspects of the repair process.