Rose was extremely helpful. She was professional and showed great customer service.
11/14/2025
Seth W. VERIFIED CUSTOMER
Dante was very professional and friendly. Knew what level of service I wanted and made it all happen in one day. Thanks Dante and team.
11/14/2025
Rita P. VERIFIED CUSTOMER
Great service!
11/13/2025
Joshua S. VERIFIED CUSTOMER
Kaylee was very nice and helpful.
11/13/2025
Claudia B. VERIFIED CUSTOMER
They charged me $85 to tell me that I needed to have my back brakes fixed -that was what the appointment was for.
11/13/2025
Vanessa R. VERIFIED CUSTOMER
Everything done in timely matter! Questions was answered I needed!
11/13/2025
Polly C. VERIFIED CUSTOMER
AJ didn’t help me today it was a new guy, very nice and polite and explained everything that was done and the results of the service. I was only there approximately 2 hrs which was very good. I had ask for AJ when I arrived but I never saw him the entire time.
11/13/2025
Belinda S. VERIFIED CUSTOMER
Very pleased
11/13/2025
Miriam W. VERIFIED CUSTOMER
very helpfull,processional,and knowledgeableqq
11/12/2025
Larry W. VERIFIED CUSTOMER
Thanks
11/12/2025
Kimberly N. VERIFIED CUSTOMER
love the staff here! Drove 400 miles for a 5 minute quick fix. Houston toyota dealerships are horrible!
11/12/2025
Karen B. VERIFIED CUSTOMER
Completely satisfied
11/12/2025
Randall W. VERIFIED CUSTOMER
Vehicle was in shop to many times, camunicatiom was broke down due to lack of camunications between front desk and myself resulting in multiple visits for service, resulting in my losing money ,time.
11/11/2025
Renee' W. VERIFIED CUSTOMER
She was great!
11/11/2025
Aimee K. VERIFIED CUSTOMER
Had an appointment scheduled for oil change and tire rotation at 10:30. My friend picked me up so I didn't have to wait. I called around 3 because I'm like surely it's done by now and it wasn't. I went ahead and had my friend drop me off at 4:30 amd it still wasn't done. They then came out and said they don't know if the oil change wasn't done. I'm assuming it wasn't because I didn't get my car back until 5:30. Also this lady came up and was kinda mad because she had been waiting for 3 hours but hers was finally done. I'm just wondering how I dropped mine off at 10:30 and she got there at 2 and her car was ready before mine. Just doesn't make since. Also I feel like management should of came to me amd at least apologize for it taking 7 hours to do my car.
11/11/2025
John S. VERIFIED CUSTOMER
I think management should consider a dew reclining type chairs in the customer waiting area and a better genre of music. These comments will not be made on the Toyota survey though. I am very happy with J Allen Toyota.
11/11/2025
Carmen H. VERIFIED CUSTOMER
???????? very satisfied with her service
11/11/2025
Richard B. VERIFIED CUSTOMER
They always have taken special care when we have gone there.
Best car dealer on the coast, in my opinion
Jaylen was especially very helpful and answered all my questions
I look forward to my next visit.
very satisfied????