Timely service…3 in the afternoon seems to be ideal time wise
11/25/2025
Mitul M. VERIFIED CUSTOMER
I like your co operation.
Just one coments from my side.
Servicing facilities is good but without washing and cleaning is not seen good.
11/25/2025
Doris L. VERIFIED CUSTOMER
Great job
11/23/2025
Dana T. VERIFIED CUSTOMER
Ms Crouse was super knowledgeable, very attentive and professional.
11/23/2025
Julius F. VERIFIED CUSTOMER
Service was over the top. TY!
11/23/2025
Mary Ann. VERIFIED CUSTOMER
Your service people are always so nice and efficient.
11/23/2025
Nancy G. VERIFIED CUSTOMER
Professional and courteous.
11/23/2025
Timothy H. VERIFIED CUSTOMER
Wait was too long. I feel like you overbook the 7:15 appointments and it takes too long for people who have to go to work.
11/22/2025
Albert C. VERIFIED CUSTOMER
Zack was great and very helpful with my vehicle service needs. A professional…
11/22/2025
Anna T. VERIFIED CUSTOMER
None
11/22/2025
William M. VERIFIED CUSTOMER
Previously explained to numerous staff. However, I have done business with J Allen for a number of years and have always received top notch service. The other day however left much on the table and I wasn’t impressed.
11/22/2025
Michelle B. VERIFIED CUSTOMER
I was completely satisfied with the service that I received on my vehicle. From start to finish, my technician, Dante Madison kept me informed, he explained the repairs and provided photos and videos. He was very courteous, professional, friendly and responsive when I had additional questions. He helped ease a lot of the anxiety when I discovered I had an engine oil leak. I will definitely be a return customer.
11/22/2025
Patrick S. VERIFIED CUSTOMER
I was impressed with his professionalism and attitude and helpfulness. Very impressed with his expertise.
11/22/2025
Tyra J. VERIFIED CUSTOMER
Everything was great
11/21/2025
Raymond N. VERIFIED CUSTOMER
I was completely satisfied with Jaylen’s help he got my car in without an appointment and got a service in a reasonable amount of time. He also provide an Uber home and an Uber is picking back up. I only live about a quarter mile from Allen Toyota so it was very nice. I didn’t have to sit there in the waiting room or appreciate all that seriously Jaden was very professional and sincere.
11/21/2025
Arthur B. VERIFIED CUSTOMER
I am happy to contribute.
11/21/2025
Kelli S. VERIFIED CUSTOMER
He’s the absolute BEST.!!
11/21/2025
Alicia Q. VERIFIED CUSTOMER
Dante was very nice. He did a great job of informing me what my vehicle needed and suggested maintenance needed soon
11/21/2025
Richard D. VERIFIED CUSTOMER
Zack was very helpful. Like doing business with J Allen Toyota. Don’t forget Tim, have to be real good to fill his shoes.
11/21/2025
Annette M. VERIFIED CUSTOMER
My service tech was very helpful and kept me informed of vehicle status. She also checked on my maintenance contract and coordinated a new one. Very well pleased with the service completion time required.