Joseph Stimeling was the best. Professional, informative and a straight up good guy. Made the visit easy and I was on my way before I knew it.
1/11/2026
Alba R. VERIFIED CUSTOMER
He was very helpful, kind and made sure everything was okay with everything. I would definitely have him again. 10/10 :)
1/11/2026
Olivia S. VERIFIED CUSTOMER
Outstanding service!
1/10/2026
Shanda O. VERIFIED CUSTOMER
Just better communication at my next service visit. Thank you
1/10/2026
Frankie C. VERIFIED CUSTOMER
Yes great guy great service
1/10/2026
Rita L. VERIFIED CUSTOMER
Very satisfied
1/10/2026
Jerry H. VERIFIED CUSTOMER
No problem with with the service team, I just don't see how it can leak at one time and not another.
1/10/2026
Charles R. VERIFIED CUSTOMER
Jaylen did great
1/10/2026
Steve E. VERIFIED CUSTOMER
I have been very satisfied with past service at JAllen, but 3 hours for a Toyota Care 12 month/10,000 mile service for this visit? Unacceptable.
1/10/2026
Roberta H. VERIFIED CUSTOMER
Thanks
1/9/2026
Patricia T. VERIFIED CUSTOMER
I had an oil change and tire rotation completed under my Toyota care package. I waited about an hour so timing wasn’t bad at all. However, I’m at my 10,000 miles mark so one of my recommendations was to get the air filter replaced. It’s right at about $100. Just seems very pricey for the service and wish this was part of my Toyota care.
1/9/2026
Michael R. VERIFIED CUSTOMER
AJ Crouse did not provide me with any assistance but Zack was the person that greeted me upon my arrival obtained and verified all my information, kept me informed on the progress and reviewed the results of my inspection and service. He was excellent and is clearly a very valuable employee and asset to your company.
1/9/2026
Sheryl B. VERIFIED CUSTOMER
Jalen was very attentive to my car and how worried I was about it. Very professional, He did a great job take care of and answering every worry I had about my baby..my Car. Thank you all so much for your help in my emergency! You are the best!
1/9/2026
Linda H. VERIFIED CUSTOMER
Love my Toyota. Everyone is always nice and willing to help
1/9/2026
Donna S. VERIFIED CUSTOMER
The only complaint is that I waited 31/2 hours in the lobby. Otherwise everyone was exceptionally polite and knowledgeable.
1/9/2026
Richard W. VERIFIED CUSTOMER
Jaylen was terrific and so courteous!
1/9/2026
Don B. VERIFIED CUSTOMER
Good job done.
1/9/2026
Denys W. VERIFIED CUSTOMER
Got an oil change and a few days later had an oil leak took couple of days to get it "looked" at just to find alot of oil residue but being an aircraft mechanic oil doesn't just leak in one spot and no compensation just awful service all together prolly never going back for anything at all
1/9/2026
Julie B. VERIFIED CUSTOMER
I can’t tell you how much I appreciate Dante. He was literally godsend for me. My abusive husband put “sugar” into my tank, turned out to be salt but still.
Dante talked to through everything! He got me in touch with the tow truck company.
I literally can’t thank him enough. He was super helpful and patient with me during such a bad situation in my life.