I was very pleased with the service that Rose provided. She was were professional and answered all my questions.
I would highly recommend J Allen Toyota.
1/23/2026
Meghan T. VERIFIED CUSTOMER
Prompt, professional, and friendly…5 stars!
1/23/2026
Jason B. VERIFIED CUSTOMER
I dropped my car off Friday evening and expected to get it back Saturday afternoon at the latest. Not a single person called or reached out to me after service was completed and it left me not able to get my car back until Monday morning. If I have to go through this every time my car needs a simple service, I’d be best if I just go elsewhere.
1/22/2026
Steven E. VERIFIED CUSTOMER
Rose good job
1/22/2026
Monica W. VERIFIED CUSTOMER
Dante took good care of me and kept me informed of every step
1/22/2026
Kimberly R. VERIFIED CUSTOMER
Dante was one of the nicest people we have come in contact with since dealing with your service department
1/22/2026
Gabriella P. VERIFIED CUSTOMER
The services was good today. I didn't have to wait too long. I don't have any complaints today.
Thank you
1/22/2026
Amber B. VERIFIED CUSTOMER
I dropped my vehicle off at 12:15 and my car wasn’t ready until 6:00. I did however have two very helpful guys afterwords to help me with an issue with my computer and phone connection. They worked with it for at least 30 minutes or longer. Mr. Berry and another guy (can’t remember his name) were very helpful.
1/22/2026
George D. VERIFIED CUSTOMER
Zach was great! Solid professional and great service.
1/22/2026
Ann S. VERIFIED CUSTOMER
Respectful. Courteous, and professional. I was impressed with his overall expertise.
1/22/2026
Donna C. VERIFIED CUSTOMER
AJ always kept me in the know about what was going on with my car and the price before hand.
1/21/2026
Donna H. VERIFIED CUSTOMER
She was very nice and professional. Showed me how to get the odometer to show miles vs trip a !
1/21/2026
Marcia B. VERIFIED CUSTOMER
I appreciate the time needed to complete a thorough service....it just seems a long time for oil change, rotate tires, battery connections cleaned and the 32? point inspection to take 3 hours. Perhaps I am ignorant regarding the time needed for these services to be performed. Otherwise I am very satisfied with the service.
1/21/2026
Samual R. VERIFIED CUSTOMER
I was satisfied with the service provided by Dante. I was very displeased and disappointed with the scheduling of my service. I had an appointment at 4:30 and when I arrived I was told that it would be an hour to an hour and a half before I would receive my service. I made the appointment about 25 minutes beforehand. I think your scheduling department should coordinate with your service department before establishing appointments. Not sure they are well connected.
1/21/2026
Brent L. VERIFIED CUSTOMER
I waited for almost 3 hours for a routine 10,000 mile service. This is unacceptable especially with a scheduled appointment.
1/21/2026
Jason O. VERIFIED CUSTOMER
The service manager was phenomenal. The oil change itself was good only problem when I went to get my car all my contents of my glove box was in my passenger seat and the cover was on the floorboard for the cabin filter. I took care of it and put it all back. Would’ve been nice to have it done for me though.
1/21/2026
Dustin L. VERIFIED CUSTOMER
She was very knowledgeable and helpful.
1/21/2026
Brenda M. VERIFIED CUSTOMER
Rose was exceptional to work with.
My issue has not been resolved . Rose continues to follow up with me to make sure the issue will get resolved