I just want to thank Zach for making sure that my vehicle got done that time. I had things to do very professional five stars all the way.
12/11/2025
Eric B. VERIFIED CUSTOMER
Joseph was very informative and up front about the timing of the service. He went over the inspection report and was very professional. Thank you.
12/11/2025
Sackona M. VERIFIED CUSTOMER
He doing great job perfect and excellent service
12/11/2025
Donald B. VERIFIED CUSTOMER
Zach and Tim were very helpful and kept me up to date on this issue with my automatic tailgate not functioning properly. We need to get this over the finish line and fully resolved soon.
12/11/2025
Daryl R. VERIFIED CUSTOMER
He was extremely great and professional! Also very nice to deal with
12/11/2025
Rebecca S. VERIFIED CUSTOMER
The wait time was fun . I loved the Christmas music and listening to employees coming up with a jingle for new ad. It was a fun atmosphere!!
12/11/2025
William L. VERIFIED CUSTOMER
Dante was extremely helpful if he kept me informed of the repairs needed and the progress of my repairs. Thank you Dante for all your help you made this repair a whole easier for my wife and I.
12/11/2025
Glenn P. VERIFIED CUSTOMER
Quick an good
12/11/2025
Brenda R. VERIFIED CUSTOMER
Arianna always goes above and beyond for me and all her customers I watch her in action and she does her job very very well and I hope she never leaves because if she does, I will follow her wherever she goes
12/11/2025
Kenny M. VERIFIED CUSTOMER
Zack was very helpful he kept me in the know about everything.
12/11/2025
Barbra S. VERIFIED CUSTOMER
Joseph was dressed properly and represented J Allen Toyota with respect to. He was friendly and knowledgeable. His promptness in providing details regarding the details of necessary repairs was appreciated.
12/11/2025
Kaitlyn L. VERIFIED CUSTOMER
I have submitted several feedback reviews at this point and haven't heard back from anyone. Very unprofessional. Stop sending me these review requests if you aren't going to do anything to reconcile my bad experience.
12/11/2025
David H. VERIFIED CUSTOMER
Poor communication on the washer repairs initially requested when my vehicle was in for tuneup up and windshield replacement. Had to bring the vehicle back. Won’t come back. Other dealerships in the region!
12/11/2025
Jose E. VERIFIED CUSTOMER
We took our 4Runner in for an oil change and to point out the yellow exclamation mark on the dashboard was on. The attendant said that it would go away after the oil change but it still on.
12/8/2025
Debra C. VERIFIED CUSTOMER
Great help
12/8/2025
Tina F. VERIFIED CUSTOMER
All is satisfactory. Thank all
12/7/2025
Cheryl Q. VERIFIED CUSTOMER
Since I moved to MS in 2016, J. Allen Toyota has been the only place I have taken my vehicles. As always they took care of me once again, and have my total thanks and appreciation.
12/6/2025
Charles P. VERIFIED CUSTOMER
Very satisfied, without a appointment had a problem with a light on my dashboard with my tires took me in and took care of my problems
12/6/2025
Chad C. VERIFIED CUSTOMER
⭐️⭐️⭐️⭐️⭐️ Review for Service Advisor Kaylee Rogers⭐️⭐️⭐️⭐️⭐️
I had an outstanding experience working with Kaylee Rogers as my Service Advisor. From the moment I arrived, she was warm, professional, and incredibly attentive. Kaylee took the time to clearly explain what my vehicle needed and made sure I understood every part of the process.
Her communication was excellent—she kept me updated throughout the service, answered all of my questions with patience, and provided honest recommendations without any pressure. It’s rare to find someone who combines technical knowledge with such genuine customer care, and Kaylee manages both effortlessly.
Thanks to her, the entire service experience was smooth, stress-free, and efficient. I left feeling confident in the work done and truly appreciated as a customer.
Kaylee is a fantastic asset to the team, and I would highly recommend her to anyone looking for exceptional service.