Zach addressed the issue very well. He is an excellent Service Tech.
1/19/2026
Lisa K. VERIFIED CUSTOMER
The lobby area was extremely cold.
1/19/2026
Peggy Lynne. VERIFIED CUSTOMER
Zach always provides excellent service, knowledge and patience to his customers. His recommendations ensure the continued quality and performance of my vehicle.
1/18/2026
Tre S. VERIFIED CUSTOMER
Zach was really helpful answering all of my questions and maintenance concerns. Professional service advisor.
1/18/2026
Marvin K. VERIFIED CUSTOMER
Recall fix could not be completed due to equipment problem at the dealership
1/18/2026
Elishea S. VERIFIED CUSTOMER
Service was fantastic. Simply not bought in to the costs. It was pretty damn expensive for what I received.
1/18/2026
Christina L. VERIFIED CUSTOMER
Yes, Zach is very helpful and very knowledgeable! I appreciate his helpfulness!! He deserves a RAISE, Jeremy!
1/18/2026
Claire H. VERIFIED CUSTOMER
Very good customer service!! Would recommend to everyone!
1/18/2026
Kemeisha M. VERIFIED CUSTOMER
Zach is an excellent customer service attendant !
1/18/2026
Nora B. VERIFIED CUSTOMER
Jaylen, Dante, and Joseph were wonderful! Very good communication and customer service! 5 stars ????
1/18/2026
Leah H. VERIFIED CUSTOMER
Jalen was awesome!! He is very easy to work with and kept me informed every step of the way as Toyota serviced my vehicle. I will ask for him from now on—A+++++ for Jalen!!!!!
1/18/2026
Robert F. VERIFIED CUSTOMER
AJ was great explaining everything to me. He answered my questions. He was very polite.
1/18/2026
Iris P. VERIFIED CUSTOMER
Very satisfying
1/17/2026
Sue C. VERIFIED CUSTOMER
Jalen was very courteous and helpful!
1/17/2026
Ginger Easterly. VERIFIED CUSTOMER
I have always had excellent service at J allen. Arianna was great. Thank you for taking such good care of my toyota.
1/16/2026
Sylvia D. VERIFIED CUSTOMER
Dante was great!
1/16/2026
Allen U. VERIFIED CUSTOMER
everyone was very friendly thanks.
1/15/2026
Rose S. VERIFIED CUSTOMER
I love my truck thank you
Rose S
1/15/2026
Sean J. VERIFIED CUSTOMER
I waited 2.5 hours for my service to be completed. I saw that my truck was done being serviced BUT no one from the desk had informed me about the completion. I literally stood there near the service desk for 30 MINUTES and saw one of the mechanics or whoever drove my truck around the building TWICE within those 30 minutes. One of the reps at the counter asked me how could she help me and I mentioned that I been waiting to be able to get back into my truck. She told me my truck was ready to go and that the paperwork for it had been on their desk and that she didn’t know it was there. This was a pretty bad experience considering that those 30 minutes of my life were wasted due to carelessness and inattentiveness.