I was surprised it only took 45 minutes the last time I was there it was a hour and 15 minutes
12/21/2025
Sharonda K. VERIFIED CUSTOMER
Thanks
12/21/2025
Rainna B. VERIFIED CUSTOMER
Rose was extremely thorough in explaining the upcoming process of handling a recall on my car. She was professional and articulate. I look forward to working with her again.
12/21/2025
Steven G. VERIFIED CUSTOMER
Can't say enough good things about Joseph. A very dedicated and true pleasure to deal with. PLEASE pass my comments along to Mr. Allen.
Wishing the entire J. Allen family a Merry and Blessed Christmas.. and a Wonderful New Year!
12/21/2025
Lloyd V. VERIFIED CUSTOMER
Found out that JAllen misrepresented themselves when I purchased my vehicle. But just to blatantly lie about the service on, it is not professional. Lied to get more money from me on payments and not receive what JAllen’s representative had told me. Now if asked about JAllen I will be truthful with people. I was going to do some more business with JAllen but not now.
12/20/2025
Joseph C. VERIFIED CUSTOMER
Dante took good care of us and our car.
12/20/2025
Robert S. VERIFIED CUSTOMER
The response by Total Warranty Services was an intention,bad faith breach of contract and will result in consequences.
12/20/2025
Roel Gavino. VERIFIED CUSTOMER
Dante is helpful & professional
12/20/2025
Ray A. VERIFIED CUSTOMER
Zack and those working under him and in the shop do a fantastic job. I am well pleased with the service at your facility.
12/20/2025
Joye G. VERIFIED CUSTOMER
Zach always gives me the best of service best professional service.
12/19/2025
Arthur H. VERIFIED CUSTOMER
The service advisors were excellent. It just took far too long for an oil change. An oil change should not take an hour and a half to two hours.
12/19/2025
Jasper R. VERIFIED CUSTOMER
Job well done thank you very much
12/19/2025
Christopher B. VERIFIED CUSTOMER
For having an appointment, I think the service could have taken less time.
12/19/2025
Dennis A. VERIFIED CUSTOMER
Dante was very informative all thru out the morning and friendly.
12/19/2025
Frank P. VERIFIED CUSTOMER
Very professional
12/18/2025
Mario S. VERIFIED CUSTOMER
I currently own three vehicles I purchased through y’all. I have another vehicle that is not purchased there that I have serviced through y’all as well. Aj is my go to service advisor and always provides me with excellent customer service.
12/18/2025
Donald G. VERIFIED CUSTOMER
Joseph was very helpful and answered all my questions.
Thanks for having such knowledge employees.
12/18/2025
Ronald S. VERIFIED CUSTOMER
N/A
12/18/2025
Joel M. VERIFIED CUSTOMER
Great job. Very helpful.
12/18/2025
Nicolas S. VERIFIED CUSTOMER
Excellent customer service even though I was cranky at first. Well done and Thank you!!!