Wait about 2 1/2 hours, but it sounded like they are behind before I got there.
11/21/2025
Jazzilyn H. VERIFIED CUSTOMER
Everyone was pleasant to work with!
11/20/2025
Natalie L. VERIFIED CUSTOMER
service was exceptionally professional and quick. I am very very satisfied.
11/20/2025
Curt B. VERIFIED CUSTOMER
Rose assured me that all of my concerns would be checked out and the cause would be found. Rose kept me informed during the morning. Also, when I set the appointment I was informed that I should expect a 2 hour stay. Much better than over promising. Rose should be commended. True professional. Thank you Rose.
11/20/2025
James S. VERIFIED CUSTOMER
He was a very polite advisor. Kept me informed of my vehicle while it was being worked on.
11/20/2025
Tyrone S. VERIFIED CUSTOMER
AJ was awesome, I had an issue after Service and he did everything to make sure my problem was taken care of. Great asset to your team. JT was very helpful as well.
11/20/2025
Loretta K. VERIFIED CUSTOMER
Zach has dynamic energy. I really appreciate his professionalism. He explains all aspects of the repair process.
11/20/2025
Robert R. VERIFIED CUSTOMER
I don’t like surveys
11/20/2025
David H. VERIFIED CUSTOMER
We made an appointment and expected to get in at our appointment. Then you said the service would be an hour half and you didn’t take my truck in until an hour and 15 minutes had passed. Not satisfied.
11/20/2025
Jennifer B. VERIFIED CUSTOMER
There were oil stains and hand prints all over my car. There was oil dripped down the front of my car as well.
11/20/2025
Shawn W. VERIFIED CUSTOMER
Rose was a great service worker. She had me out of there under an hour
11/20/2025
Albert A. VERIFIED CUSTOMER
Rose kept me informed on the service of my check. She answered all my questions and put my mind at ease.
11/20/2025
Tamye R. VERIFIED CUSTOMER
Zach is always a pleasure to ha e helping me. He gives excellent customer service.
11/19/2025
Pam T. VERIFIED CUSTOMER
Extremely helpful and knowledgeable
11/19/2025
Anthony S. VERIFIED CUSTOMER
Dante is a great guy. Took care of everything I needed and kept me up to date with text while they were working on my truck.
11/19/2025
Donald O. VERIFIED CUSTOMER
Zac did an excellent job helping me!
11/19/2025
Robert W. VERIFIED CUSTOMER
Great job. Very nice group of people at JA. Customer satisfaction