He was very helpful from start to finish and very courteous and polite and kept me in know periodically. Good to do business with. I will continue.
1/9/2026
Barbara L. VERIFIED CUSTOMER
Once again, my maintenance light was not reset. WHY? Wouldn't that be the FIRST thing the tech should do??? Now I either need to come back to the dealer or find another who can TEACH me how to reset things because this WILL happen again. I realize y'all are mega busy, but come on....
1/8/2026
Gaila G. VERIFIED CUSTOMER
Zach Corbin is always great!! He even got the recall issue taken care of, while my car was at the dealership.. He arranged transportation for me to get to work and back to the dealership that evening.. Very pleased with my service and whole experience..
1/8/2026
Heather S. VERIFIED CUSTOMER
Joseph was thorough and professional. Good experience all around.
1/8/2026
Joseph L. VERIFIED CUSTOMER
Service rep Joseph was great. Did everything he could for me. Radio and clock on my Camry still not repaired.
1/8/2026
Tracey M. VERIFIED CUSTOMER
I waited almost two hours for an oil change and tire rotation. I had to go ask the status of my vehicle. However, this is not the norm. I’ve been a customer for over 10 years there and normally have great experiences. Thank you
1/7/2026
Caitlyn R. VERIFIED CUSTOMER
The first guy that I checked in with was not kind or friendly. I sat for two hours even with an appointment when Walmart does oil changes with no appointment in less than an hour. What is the point of scheduling an appointment when you have to wait a ridiculous amount of time for something I personally can do at home? The only positive from my experience was the guy who I signed out with when leaving. He was very kind and friendly and answered some of my questions very respectfully. The second guy was amazing, perfect for customer service. The first dude should not be working in customer service at all.
1/7/2026
Robert M. VERIFIED CUSTOMER
Excellent Customer Service. I really like the inspection video!
1/7/2026
James P. VERIFIED CUSTOMER
Service advisor was courteous and efficient. Installation of New battery was satisfactory.
1/7/2026
Leah S. VERIFIED CUSTOMER
Dante Madison took good care of my car and was professional and knowledgeable. Master mechanic Tim explained everything I needed to know about concerns I had on my old Camry. A wealth of knowledge and experience!
1/7/2026
Richard N. VERIFIED CUSTOMER
Very informative and polite. Good employee and representative for your service center.
1/7/2026
Priscilla C. VERIFIED CUSTOMER
We're satisfied every time.
Thank you.
1/7/2026
Sharon L. VERIFIED CUSTOMER
Zach always makes me feel at ease and confident that I am getting the best service for my van. He is so professional and personable and makes me feel like he is looking out for me!
1/7/2026
Jason W. VERIFIED CUSTOMER
Great service by Joseph. He kept me informed and updated every step of the way. Makes me more confident keeping my business with J Allen Toyota.
1/7/2026
Robin T. VERIFIED CUSTOMER
Na
1/7/2026
Anthony P. VERIFIED CUSTOMER
Zach was extremely helpful and very professional. He provided a detailed explanation of the service that would be conducted and the total cost.