I brought my car in for an oil change at 930. I came back at 1 and the tech said the technician had to fix a recall item that took him 3 hours. So after 3 1/2 hours after dropping off for an oil change I had to wait an additional 45 mins. I feel Toyota should have called me to let me know what was happening and that it would be late evening before I got car back. Just a call would have saved me from waiting at the dealership
2/22/2026
Gloria W. VERIFIED CUSTOMER
GWW
2/21/2026
Linda K. VERIFIED CUSTOMER
Excellent service - Rose was great. So nice to deal with someone that was so pleasant and helpful.
2/21/2026
Mark S. VERIFIED CUSTOMER
Was given the wrong paperwork on my last 2 visits and many other issues with the service department
2/21/2026
Tom S. VERIFIED CUSTOMER
How much for the Prius I just rented?
2/21/2026
Emily A. VERIFIED CUSTOMER
Dante is very professional and always does his best to take care of me when I’m there for service.
2/21/2026
Amanda W. VERIFIED CUSTOMER
5 star
2/20/2026
Clarence M. VERIFIED CUSTOMER
Yes very good well done thank you
2/20/2026
Mark C. VERIFIED CUSTOMER
Arianna was great. Very professional. It was a pleasure working with her.
2/20/2026
Barbara D. VERIFIED CUSTOMER
I was told by one agent my oil change was covered under warranty and the next one told me it was $110 . I paid because work had been done by the way I didn’t approve at all. Wouldn’t have paid $110 for an oil change. Then All the things that were “suggested” were sent by email or text to review and approve without an explanation of what these things were. Putting them in RED to make them appear urgent. Then went to pay and the cashier was too busy discussing chicken nuggets with the other woman at the desk to acknowledge us very very RUDE! Maybe you need to do some customer service training
2/20/2026
Jan U. VERIFIED CUSTOMER
Very satisfied with the service I received today. Everyone was very helpful and cheerful! Thank you Arianna for taking extra special care of me.
2/20/2026
Margaret J. VERIFIED CUSTOMER
Arianna was very helpful and very friendly as well. She made me feel comfortable and took care of everything for me. Thank you so much!!!
2/19/2026
Zenaida C. VERIFIED CUSTOMER
Dante was very helpful, and we are grateful for the good treatment we received.
2/19/2026
Ernest S. VERIFIED CUSTOMER
Ms. Rose is amazing!!
2/19/2026
Jim D. VERIFIED CUSTOMER
No thank you the Lexus is the best car we’ve ever had and I’m sure it’s got a lot of miles to go yet and someday we will return to Lexus or Toyota for our next car.
We take care of our cars and they take care of us.
2/19/2026
Robert T. VERIFIED CUSTOMER
Didn't wait as long and I love Aj
2/19/2026
Arthur M. VERIFIED CUSTOMER
I felt confident that was getting outstanding service Zach seem tr I trustworthy when he tell you something and I appreciate that.
2/19/2026
Ben M. VERIFIED CUSTOMER
The time and hospitality was perfect.
2/18/2026
Kasey M. VERIFIED CUSTOMER
Zach was amazing as always.
2/18/2026
Veronica R. VERIFIED CUSTOMER
Ariana was above and beyond. She is absolutely awesome!!! Met my needs and everything with a positive attitude and a smile on her face.