I had an oil change and tire rotation completed under my Toyota care package. I waited about an hour so timing wasn’t bad at all. However, I’m at my 10,000 miles mark so one of my recommendations was to get the air filter replaced. It’s right at about $100. Just seems very pricey for the service and wish this was part of my Toyota care.
1/9/2026
Michael R. VERIFIED CUSTOMER
AJ Crouse did not provide me with any assistance but Zack was the person that greeted me upon my arrival obtained and verified all my information, kept me informed on the progress and reviewed the results of my inspection and service. He was excellent and is clearly a very valuable employee and asset to your company.
1/9/2026
Sheryl B. VERIFIED CUSTOMER
Jalen was very attentive to my car and how worried I was about it. Very professional, He did a great job take care of and answering every worry I had about my baby..my Car. Thank you all so much for your help in my emergency! You are the best!
1/9/2026
Linda H. VERIFIED CUSTOMER
Love my Toyota. Everyone is always nice and willing to help
1/9/2026
Donna S. VERIFIED CUSTOMER
The only complaint is that I waited 31/2 hours in the lobby. Otherwise everyone was exceptionally polite and knowledgeable.
1/9/2026
Richard W. VERIFIED CUSTOMER
Jaylen was terrific and so courteous!
1/9/2026
Don B. VERIFIED CUSTOMER
Good job done.
1/9/2026
Denys W. VERIFIED CUSTOMER
Got an oil change and a few days later had an oil leak took couple of days to get it "looked" at just to find alot of oil residue but being an aircraft mechanic oil doesn't just leak in one spot and no compensation just awful service all together prolly never going back for anything at all
1/9/2026
Julie B. VERIFIED CUSTOMER
I can’t tell you how much I appreciate Dante. He was literally godsend for me. My abusive husband put “sugar” into my tank, turned out to be salt but still.
Dante talked to through everything! He got me in touch with the tow truck company.
I literally can’t thank him enough. He was super helpful and patient with me during such a bad situation in my life.
1/9/2026
Elaine P. VERIFIED CUSTOMER
Job well done in keeping me updated on repairs .
1/9/2026
Clementine S. VERIFIED CUSTOMER
Very happy
1/9/2026
Sade H. VERIFIED CUSTOMER
Zach was great!
1/9/2026
Richard D. VERIFIED CUSTOMER
He was very helpful from start to finish and very courteous and polite and kept me in know periodically. Good to do business with. I will continue.
1/9/2026
Barbara L. VERIFIED CUSTOMER
Once again, my maintenance light was not reset. WHY? Wouldn't that be the FIRST thing the tech should do??? Now I either need to come back to the dealer or find another who can TEACH me how to reset things because this WILL happen again. I realize y'all are mega busy, but come on....
1/8/2026
Gaila G. VERIFIED CUSTOMER
Zach Corbin is always great!! He even got the recall issue taken care of, while my car was at the dealership.. He arranged transportation for me to get to work and back to the dealership that evening.. Very pleased with my service and whole experience..
1/8/2026
Heather S. VERIFIED CUSTOMER
Joseph was thorough and professional. Good experience all around.
1/8/2026
Joseph L. VERIFIED CUSTOMER
Service rep Joseph was great. Did everything he could for me. Radio and clock on my Camry still not repaired.
1/8/2026
Tracey M. VERIFIED CUSTOMER
I waited almost two hours for an oil change and tire rotation. I had to go ask the status of my vehicle. However, this is not the norm. I’ve been a customer for over 10 years there and normally have great experiences. Thank you
1/7/2026
Caitlyn R. VERIFIED CUSTOMER
The first guy that I checked in with was not kind or friendly. I sat for two hours even with an appointment when Walmart does oil changes with no appointment in less than an hour. What is the point of scheduling an appointment when you have to wait a ridiculous amount of time for something I personally can do at home? The only positive from my experience was the guy who I signed out with when leaving. He was very kind and friendly and answered some of my questions very respectfully. The second guy was amazing, perfect for customer service. The first dude should not be working in customer service at all.
1/7/2026
Robert M. VERIFIED CUSTOMER
Excellent Customer Service. I really like the inspection video!