Yall said I needed new brakes pads and there was nothing wrong with them they was almost new pads that I had put on
2/24/2026
Company C. VERIFIED CUSTOMER
Jalen is truly the GOAT!! Between him and Stephanie (the tech),
THATS THE WAY ITS SUPPOSED TO BE!!!!
They should both receive a bonus, a substantial raise and promotion!
For real, they should be training other associates in customer service. I’m still the guy who waited over two and a half hours for a tire rotation.
(I still haven’t forgot.)
2/24/2026
Carl K. VERIFIED CUSTOMER
Dante was very professional and kept me informed as to the progress of repairs. Good job!
2/24/2026
Glen H. VERIFIED CUSTOMER
Rose did a good job for me. She is quiet a lady.
2/23/2026
Donald M. VERIFIED CUSTOMER
Completely satisfied with Allen Toyota and Rose
2/23/2026
Connie B. VERIFIED CUSTOMER
Donnie did an amazing good
2/23/2026
Ledys S. VERIFIED CUSTOMER
Exelent
2/22/2026
Ailiana B. VERIFIED CUSTOMER
Everything was excellent. Thanks Donny!
2/22/2026
Charlene H. VERIFIED CUSTOMER
I was very happy with the service I got from your company
2/22/2026
Kenneth M. VERIFIED CUSTOMER
I brought my car in for an oil change at 930. I came back at 1 and the tech said the technician had to fix a recall item that took him 3 hours. So after 3 1/2 hours after dropping off for an oil change I had to wait an additional 45 mins. I feel Toyota should have called me to let me know what was happening and that it would be late evening before I got car back. Just a call would have saved me from waiting at the dealership
2/22/2026
Gloria W. VERIFIED CUSTOMER
GWW
2/21/2026
Linda K. VERIFIED CUSTOMER
Excellent service - Rose was great. So nice to deal with someone that was so pleasant and helpful.
2/21/2026
Mark S. VERIFIED CUSTOMER
Was given the wrong paperwork on my last 2 visits and many other issues with the service department
2/21/2026
Tom S. VERIFIED CUSTOMER
How much for the Prius I just rented?
2/21/2026
Emily A. VERIFIED CUSTOMER
Dante is very professional and always does his best to take care of me when I’m there for service.
2/21/2026
Amanda W. VERIFIED CUSTOMER
5 star
2/20/2026
Clarence M. VERIFIED CUSTOMER
Yes very good well done thank you
2/20/2026
Mark C. VERIFIED CUSTOMER
Arianna was great. Very professional. It was a pleasure working with her.
2/20/2026
Barbara D. VERIFIED CUSTOMER
I was told by one agent my oil change was covered under warranty and the next one told me it was $110 . I paid because work had been done by the way I didn’t approve at all. Wouldn’t have paid $110 for an oil change. Then All the things that were “suggested” were sent by email or text to review and approve without an explanation of what these things were. Putting them in RED to make them appear urgent. Then went to pay and the cashier was too busy discussing chicken nuggets with the other woman at the desk to acknowledge us very very RUDE! Maybe you need to do some customer service training