Donnie made sure that my car was taken care of and provided an Uber for me so I would not have to hang around the dealership.
Thank you J Allen. I truly appreciate it!
3/3/2026
Deb C. VERIFIED CUSTOMER
Well done!!
3/3/2026
Mark C. VERIFIED CUSTOMER
Every thing was to my satisfaction
The staff went beyond my expectations in their need to meet my needs.
3/3/2026
Stuart C. VERIFIED CUSTOMER
I was disappointed in the service of my wife’s Rav-4. Then two days later I had my 4Runner serviced. I left there headed to Wiggins, and as I was just about to pull onto Hwy 49 I heard a noise under the vehicle. I pulled over and found that my skid plate was dragging the ground. They failed to tighten the bolts after servicing the vehicle. I’m 68 years old and very recently had hand and arm surgery, and had to crawl up under the vehicle and secure the skid plate with a wire tie I found so I could get back to the dealership. I still have two prepaid services and three tire rotation’s due, but won’t be using them. I will not be bringing my vehicles back to J Allen Toyota.
3/2/2026
Nina S. VERIFIED CUSTOMER
Went for the oil change and tire rotation, usually this includes topping off fluid levels and they did not complete, washer fluid is still saying low and there is nothing in the coolant did they remove it and forget to refill it, because there was no indication that the coolant was even low and my vehicle is making a noise that I’ve never heard. And one is not to the max line
3/2/2026
Rolando G. VERIFIED CUSTOMER
Thank you for such wonderful service and for putting so much emphasis on the maintenance of my truck.
3/1/2026
Ruby R. VERIFIED CUSTOMER
Please submit my free trade in value.
3/1/2026
Sandra K. VERIFIED CUSTOMER
Since the service was extremely disappointing, I will not be returning for additional poor service!
3/1/2026
Tammy B. VERIFIED CUSTOMER
Rose was very helpful and professional
3/1/2026
Stacie W. VERIFIED CUSTOMER
We were extremely pleased with the service provided by Donnie Diket, the service advisor! Thank you!
3/1/2026
Carolyn K. VERIFIED CUSTOMER
Excellent service
3/1/2026
Candis S. VERIFIED CUSTOMER
Dante Madison was very nice and professional
2/28/2026
Nicole G. VERIFIED CUSTOMER
Awesome job
2/28/2026
Patrick S. VERIFIED CUSTOMER
Dante was fantastic!!! I give him 5 stars for the job he does.
2/28/2026
Peggy B. VERIFIED CUSTOMER
Dante was great! couldn't remember his name although I asked him a couple times lol! very friendly and knowledgeable. all of your staff are friendly and helpful...they seem to work together well.