Rose was wonderful and I look forward to having her take care of me and service for my car. I have always felt confident that the work done on my car was done correctly. Only one thing that would make it better is not taking so long to complete the work. Many things were checked and I appreciate that but I came in for rotation of tires and an oil change. My appointment was for 9 and I left after 11. Not to worry I will continue to use Allen Toyota I just wanted to be truthful.
4/24/2026
Ray A. VERIFIED CUSTOMER
Zach is very professional in his service and shows compassion for his clients. He is very trustworthy and Jay Allen Toyota, is fortunate to have him as an employee.
4/24/2026
Ted T. VERIFIED CUSTOMER
I was on vacation a long way from home and didn't realize the oil service was due,made an appointment online showed up 1 hour early and they were extremely kind and professional. They were able to do the service earlier than appointment. Very happy with the whole experience
4/24/2026
Dona M. VERIFIED CUSTOMER
AJ was the best!!!!!
4/24/2026
Joseph C. VERIFIED CUSTOMER
Everyone was polite,professional and informative
4/23/2026
Bobby Sam. VERIFIED CUSTOMER
You might want a brief customers on the fact that you text message for point inspection and when the job is complete, which worked out really good, but just let customers be aware of it
4/23/2026
Priscilla C. VERIFIED CUSTOMER
Very helpful, very nice, and made me comfortable.
Thank you.
4/23/2026
Kelley M. VERIFIED CUSTOMER
Dante was great. Waiting for 2 hours was not great. Other dealers provide loaner cars. Also a great way for customers to experience a new car.....
4/22/2026
Emilio G. VERIFIED CUSTOMER
Just want to say that y’all are very talented and professional thank you
4/22/2026
Juli P. VERIFIED CUSTOMER
JaylenPeters was very professional and patient with all my questions . I felt that he was working for the customer not just for the business .
Thank You
4/21/2026
Linette L. VERIFIED CUSTOMER
Donnie has great customer service! ????
4/21/2026
Kathleen S. VERIFIED CUSTOMER
Rose was so helpful. She takes care of things quickly and efficiently. Great experience all around!
4/21/2026
Joshua C. VERIFIED CUSTOMER
Nice and stayed on top the work
4/20/2026
Harold S. VERIFIED CUSTOMER
Cold coffee
4/20/2026
Marcus E. VERIFIED CUSTOMER
Zach assured me that everything was under control despite my hour-late arrival. I had an oil change scheduled and a recall on my camera system. I informed them that my cameras weren’t working properly. Later that afternoon, I received a call saying the truck isn’t finished yet and would need to be kept overnight. I was okay with that. A few hours later, I got another call saying the truck was ready for pickup. I’d explained that I would collect it in the morning. When I arrived, I retrieved the truck, but the camera was still not fixed. I returned to the dealership and was told that the recall hadn’t been executed. Rose and Aj took over the matter, and unfortunately, I’ll have to return my truck sometime this week again. They assured me that the issue would be resolved.
4/19/2026
Reginald T. VERIFIED CUSTOMER
Dante’s performance was perfection.
4/19/2026
James M. VERIFIED CUSTOMER
Dante was great
4/19/2026
Donnell B. VERIFIED CUSTOMER
Zach was very courteous, knowledgeable and professional and I'll be seeing him again soon with some followup service.