This is the worst experience ive had. All I had was an oil change and a tire rotation and waited for almost 3 hours! I had an appt at 8:45 and did not leave until past 11. Online it is advertised with my service being $100 and was last minute hit with $70 extra in "fees". Since this is appt based my car needs to be seen at the allotted appointment time. By far the worst experience I've had and I won't be coming back to this location.
2/28/2026
Kim N. VERIFIED CUSTOMER
Great service!
2/28/2026
Susan D. VERIFIED CUSTOMER
Everything went smooth from check in
To check out . Had an advisor that was courteous and helpful.
2/28/2026
Jeffrey M. VERIFIED CUSTOMER
Good man! Took great care of us, much appreciated.
2/28/2026
Reasa B. VERIFIED CUSTOMER
Jaylen was very attentive, polite, and knowledgeable.
2/27/2026
Michael S. VERIFIED CUSTOMER
The wait for a tire rotation was 2 hours way too long.
2/27/2026
James P. VERIFIED CUSTOMER
Great service! Jaylan was a great help!
2/27/2026
Glen B. VERIFIED CUSTOMER
Except for the long wait
2/27/2026
Rosemary M. VERIFIED CUSTOMER
Jalen was very polite and very knowledgeable
2/26/2026
Alan A. VERIFIED CUSTOMER
Not sure if I’m satisfied or not, since I’m not sure whether one service was required or not. JA has been my only service facility. Isn’t a 4-tire/wheel rotation supposed to be done sometime within my car’s first 2 years? None ever was done. If such service wasn’t required, that is OK — I had just expected that it was.
Otherwise, JA’s service has been otherwise perfect. I just wanted to explain my “No” answer to your survey question.
2/26/2026
Tyrone P. VERIFIED CUSTOMER
Kudos on the recent service.We are hopeful that the problem has been resolved and we will not have problems in the long term after the warranty
has ended.
2/26/2026
John W. VERIFIED CUSTOMER
Jaylen was very nice and professional. Job well done!
2/26/2026
Denise R. VERIFIED CUSTOMER
I only wanted a simple oil change, I sat in your waiting area from 11:15 to 4:30 and my car was not ready my husband picked me up, your service department brought me my car the next day about 2:00, something about they could not get my oil filter off. What i dont understand, why you let me sit all day when you could have gave me a loaner vehicle, I always get my oil changes with you since I purchased the Camry in 2017.
2/26/2026
John M. VERIFIED CUSTOMER
I understand charging for a diagnostic service, but if the results lead to a $350 plus repair then the diagnostic service should be free. It seems my trips for service on my modern Toyota vehicles have become overwhelming.
2/26/2026
Henry K. VERIFIED CUSTOMER
Friendly, courteous and very knowledgeable about the level of service my Corolla required.
2/25/2026
Jacqueline W. VERIFIED CUSTOMER
Thank you too
2/25/2026
Frank G. VERIFIED CUSTOMER
The service was great
2/25/2026
Todd B. VERIFIED CUSTOMER
Great Customer Service! Thanks guys!
2/25/2026
Pamela P. VERIFIED CUSTOMER
All good
2/25/2026
Susan B. VERIFIED CUSTOMER
My car is still saying maintenance needed soon. What's up with that!