I left the dealership to come back home after my service. To realize my wheel cap has came off. When I checked the rest of my caps, they was loose Soo seems like they wasn't checked properly before I was handed the keys
3/23/2026
Gene G. VERIFIED CUSTOMER
I don’t need anyone contacting me about my service experience. My appointment was for 1:45…fairly simple oil change, tire rotation and one recall. It was explained to me that the recalls can take up to 3 hours to download but that was okay, it needed to be done. Well, I didn’t get out until a bit after 5pm, and the only reason I knew the service was over was my truck had been brought from the back to the parking area. I sat and waited another 10 minutes, expecting someone to come tell me it was ready…no one ever did. I finally walked to the service desk and spoke to one of the service people…he checked the computer and said yes, it was complete but they had to wait on the paperwork to be brought from the back. I finally got tired of waiting, asked if I could leave and was told yes, they would email me the paperwork when it was finished. I’m still waiting for the email. Hopefully this explains why I was less than satisfied about my service experience.
3/23/2026
Kelly D. VERIFIED CUSTOMER
Extremely friendly and helpful!
3/23/2026
Onita F. VERIFIED CUSTOMER
Always do a good job
3/22/2026
Elisha C. VERIFIED CUSTOMER
Amazing guy
3/22/2026
Erwin D. VERIFIED CUSTOMER
I rejected tire rotation and balance because they were done 8 days ago by Costco in Mobile. Your rep did them anyway and charged me. Doubt I will be back.
3/21/2026
Charles B. VERIFIED CUSTOMER
Dante was our Advisor for this service. He is very professional and committed to providing an excellent customer experience. We did have a small issue but Dante was able to get it corrected for us quickly. I had questions about pricing and he took the time to research the difference and explain. Dante is a true asset to your Service Team!
3/21/2026
Raymon S. VERIFIED CUSTOMER
Milage was wrong on window sticker ,20,000 miles more, gave milage twice to the adviser .
Service Manager sent correct one to me.
3/21/2026
Doug W. VERIFIED CUSTOMER
Donnie is the best service coordinator. I really appreciate his kind approach and performance to get my car serviced. Doug W
3/21/2026
Rorlan R. VERIFIED CUSTOMER
I will never do business with you ever again! Horrible service...
3/21/2026
Emilio G. VERIFIED CUSTOMER
Very happy to have y’all as my friends cause that’s what you are, very helpful and professional thank you
3/21/2026
Rebecca W. VERIFIED CUSTOMER
Donnie was extremely friendly and communicative. The process was smooth and easy.
3/21/2026
Carl A. VERIFIED CUSTOMER
Pleasant, friendly, professional and knowledgeable with great nails.
3/20/2026
Albert J. VERIFIED CUSTOMER
We always get quick and good service with Dante
3/20/2026
Donna H. VERIFIED CUSTOMER
AJ was excellent. His professional and knowledge was very helpful. Our 2020 RAV4 will run out later this year so I was concerned about what I would need to do. AJ answered all my questions.
The Service department got backed and other people announced that all of us were behind 2 hours. Just a few minute AJ came over to us to let us know that our car would be out shortly. Thank you AJ!!
3/20/2026
Chad C. VERIFIED CUSTOMER
Arianna is a very attentive Service Advisor. She kept me informed throughout my visit. I highly-recommend her for all of your service department needs!
3/19/2026
Aaron W. VERIFIED CUSTOMER
Rose was absolutely amazing to work with!!
3/19/2026
Susan S. VERIFIED CUSTOMER
Excellent customer service
3/19/2026
Mary L. VERIFIED CUSTOMER
None
3/19/2026
Lashario P. VERIFIED CUSTOMER
No communication by aj my whole experience was completely disasterous and my car didn't get fixed because of non existent communication but another company took good care of my vehicle needs. Will I be doing business with them not likely