Arianna was an excellent service advisor. She provided great feedback that helped me make an informed decision.
5/8/2026
John B. VERIFIED CUSTOMER
Great service
5/8/2026
Keilan W. VERIFIED CUSTOMER
Zach did an excellent job helping me with my car
.
5/8/2026
Todd L. VERIFIED CUSTOMER
No problem, Zach was fantastic love our 4 runner thanks for the outstanding service.
5/7/2026
Mary L. VERIFIED CUSTOMER
Rose is very professional and super nice to talk with. She kept me up to date on the status of my repairs and fully explained everything to me.
5/7/2026
Buster T. VERIFIED CUSTOMER
It seems like the last few times I have been in for service my air conditioning was turned down to the lowest setting,the Data center was changed,the radio was changed. My question is what do these things have to do with an oil change and tire rotation? I have found no notes or references for these to be changed.why is the technician spending that much time sitting in my car? Is this why the wait time is so long?
5/7/2026
Curtis M. VERIFIED CUSTOMER
Very smooth no pressure on trying to up sell anything just informing me if wanted but not forcing down my throat Very happy. Will call him to set up the last little bit that needs to be approached
Curtis
5/7/2026
Shirley L. VERIFIED CUSTOMER
Outstanding service
5/7/2026
Kim L. VERIFIED CUSTOMER
Zack was very professional and help me whatever I needed
5/7/2026
Michael S. VERIFIED CUSTOMER
Zack always takes really great care of my vehicle and me every time he helps me, he'salways great. One of the reasons I'm proud of my association with J Allen Toyota.
5/7/2026
Robin G. VERIFIED CUSTOMER
Donnie was great
5/6/2026
Ann S. VERIFIED CUSTOMER
Zach was the best. I appreciate his expertise, professionalism, and courteous manner.
5/6/2026
Jewel N. VERIFIED CUSTOMER
Ariana was kind and polite
5/6/2026
Kim W. VERIFIED CUSTOMER
She was upbeat,friendly & takes a joke well. She is very pleasant, professional and represents J Allen Toyota with a "can do" attutude! She's a keeper!!
5/6/2026
Pebble B. VERIFIED CUSTOMER
He was nice. Helped me as soon as I pulled up to get the car serviced. He even remembered me when I came to pick the car up.
5/6/2026
Joshua F. VERIFIED CUSTOMER
Zach Corbin has always been exceptional and gone above and beyond when I’ve had service issues, from routine service appointments to other service issues. His professionalism and knowledge is a valued asset to customers.
5/6/2026
Deborah O. VERIFIED CUSTOMER
She gave me her card since I am having trouble with my radio staying on after backing up. She said to video the issue and send to her. Which I will next time it happens. Thanks for your concern.
5/6/2026
Robert B. VERIFIED CUSTOMER
I have been a loyal customer for all service on my Tacoma since purchased. However, service prices seem to have risen significantly. I am considering having my vehicle serviced elsewhere based on price. I regret this however, because you all have been awesome to deal with.
5/5/2026
Arnold A. VERIFIED CUSTOMER
Thank you all for the service on my vehicle the only one complaint I have is that my tire pressure gauge light is still on and it was brought to the service rep's attention other than that, thank you all the service of my vehicle.
5/5/2026
Tamica B. VERIFIED CUSTOMER
Yes I would highly love to be contacted. I actually was going to submit a complaint soon.