Results were 'all good'. Last visit I denied an air/cabin filter change. Brakes are squeaking.
3/29/2026
Theada B. VERIFIED CUSTOMER
It would be nice if they would go by your appointment time and not tell you that they are short staffed
3/28/2026
Brett K. VERIFIED CUSTOMER
Rose is fantastic. She is very helpful, friendly and explains everything. I’ve texted after hours before and she has always responded with an answer. Thanks Rose!
3/28/2026
Christy H. VERIFIED CUSTOMER
You have a wonderful team. Thank you!
3/28/2026
Elizabeth M. VERIFIED CUSTOMER
Wait time was 2 1/2 hours long…why make an appointment if it’s going to be that long?
3/28/2026
Cole D. VERIFIED CUSTOMER
Dante was great, amazing service.
3/28/2026
Christopher R. VERIFIED CUSTOMER
Explained everything done to my car in easy to understand terms
3/28/2026
Joshua D. VERIFIED CUSTOMER
Wrong sticker for next service on inside (states next service at 56k, but vehicle was just serviced at 70k) and tire pressures were not corrected (all varied and low). Additional services quoted at an absolutely astonishing price ($170 minimum electrical charge to evaluate and/or delete data on storage card for dash cam, and $370 for fuel system treatment service).
3/28/2026
Warren T. VERIFIED CUSTOMER
Rose did a great job from getting me cheked in, keeping me advised on progress and expeditiously informing me of the work done and getting me checked out.
3/28/2026
Hugh K. VERIFIED CUSTOMER
Car was not making noise after we brought it in and it is now! Extremely inconvenient!
3/27/2026
Donald S. VERIFIED CUSTOMER
I asked the service rep to check my front wheel alignment ,he only made excuses not to do it.
3/27/2026
Michael S. VERIFIED CUSTOMER
Dante did a great job getting me in taking care of everything that I needed and took the extra time to make sure I was safe when a check engine light came on as well. I'm very happy with the service and all the help from every one at J. Allen Toyota.
3/27/2026
Charles R. VERIFIED CUSTOMER
Donnie was very thorough with my appointment. I was well informed during the process. Thanks Donnie
3/27/2026
Penny D. VERIFIED CUSTOMER
Great as always!
3/27/2026
Cynthia G. VERIFIED CUSTOMER
Stepped up to ensure my concerns were addressed.
3/26/2026
Otis W. VERIFIED CUSTOMER
Thank you for taking care of the problem.
3/26/2026
Patricia L. VERIFIED CUSTOMER
Jalen took his time to explain everything that was taken care of on my car. He didn't just rush through it he nade sure that I was satisfied. Good to have him on the staff.
3/26/2026
William M. VERIFIED CUSTOMER
Everything transpired adequately
3/26/2026
Rebekah H. VERIFIED CUSTOMER
Donnie Diket did an excellent job expediting through several customers. It was a great experience. Thank you!